Inbound: the customer calls

Online trailer and sled enquiries checked against the lot

A family who saw a bunkhouse trailer on your site Sunday night wants to know it's still there. The agent checks the stock number, answers the questions on the listing and books a viewing with your salesperson.

When it starts

A caller asks about a unit they saw on your site or a marketplace.

What the agent does

Finds the stock number, confirms it's on the lot, answers listing questions, books a viewing.

What your team gets

A viewing with the stock number, the tow vehicle and the family's needs for the salesperson.

How it works

  1. Finds the unit

    By stock number, or by what they describe: "the 26-foot bunkhouse, the grey one". It confirms it's on the lot before saying so.

  2. Answers the listing

    Length, dry weight, sleeping, slides, the price on the listing. The facts you publish, nothing guessed.

  3. Asks about the tow vehicle

    What will pull it, and does it have a brake controller? The salesperson needs this before the family falls for a trailer their truck can't tow.

  4. Offers close matches

    If it sold, two similar units on the lot, or one arriving with the next shipment.

  5. Books the viewing

    A time with a salesperson, and a text with the stock number and address.

  6. Hands off finance

    Payment and trade-in questions go to sales or finance with a note. No numbers are quoted.

Example call

  1. CustomerHi, is the 2025 Jayco Jay Flight bunkhouse on your website still there? The 267BHS.
  2. AI agentLet me check. ... Yes, it's on the lot, stock number T4418. Listed at 42,900. What caught your eye about it?
  3. CustomerWe've got three kids. The bunks.
  4. AI agentThat makes sense, it sleeps eight. What are you planning to tow it with?
  5. CustomerA 2021 F-150 with the towing package.
  6. AI agentGood to know, I'll pass that on to sales so they can go over the weights with you. Want to come see it this Saturday? I have 10 or 2.
  7. Customer10, please. We'll bring the kids.
  8. AI agentPerfect, Saturday at 10 with Jeff. I'll text you the stock number and our address.

After the call: Jeff has a Saturday 10:00 viewing on T4418 with "three kids, bunks" and "2021 F-150, tow package" in the notes, and the family has a text with the stock number and address.

What your team gets

  • Viewings booked on a confirmed stock number
  • Tow vehicle and brake controller noted before the visit
  • Close matches offered when a unit has sold
  • Finance and trade questions handed to the right person
  • A text to the salesperson after every enquiry
Set up with you: The team sets up a connection to your dealer management system and unit inventory feed, and sets which salesperson gets trailers, motorhomes, side-by-sides and sleds.

Questions

Will it say whether their truck can tow it?

No. It notes the tow vehicle and passes it on. Your salesperson goes over the weights.

Does it quote payments?

No. It gives the listed price and sends finance questions to your finance office.

What about sleds and side-by-sides?

Same thing. It confirms the unit and books a look, and notes the trailer they'll haul it on.

Hear it on your phone

Request a demo call and the agent phones you, set up for RV and powersports dealers like yours.

Get a demo call