Meet visitors their way
Some questions are easier to say. Others are easier to type. Offer both, or choose the mode that fits your business.
Text never requires a microphone.Website voice & chat
Your website.
Now with
a voice.
Give visitors a simple way to ask. Add an AI assistant that can talk or type, knows your business and feels at home on your website.
Already a RealVoice customer? Set up your widget →
North & Co.Your website assistant
A familiar voice.
A helpful answer.
Visitors choose when to speak.
Speak naturally, or type a message
Design preview · no live conversation
A helpful answer.
In the moment that matters.
- Chat or speak
- Your business knowledge
- One line to install
Make your website more helpful
From browsing
to a conversation.
Help people understand your services, find practical information and take the next step while they’re still on your website.
Put your knowledge to work
Use the business information prepared for your agent to answer questions about your services, hours and what to expect.
Give your agent useful, current information.Make the next step clear
Include a contact link so visitors have a route to your team. Keep the experience useful when a conversation isn’t available.
Your business. Your destination.A small addition. A new way to connect.
Set it up.
Paste one line.
Say hello.
Your portal gives you the installation code. Add it to your website once, then manage your widget from RealVoice.
Open widget settings- 01
Choose your assistant
Select a compatible agent and the text or voice options you want to offer.
- 02
Make it yours
Add your website domains, a name, a welcome message and your brand colour. Set your usage limits.
- 03
Add your installation code
Paste the script into your website’s custom code area and test it on an allowed domain.
YOUR WEBSITE · HTMLInstallation example
<script async src="https://getrealvoice.ca/widget/v1.js" data-widget="YOUR_WIDGET_ID"></script>Use the code from your portal. It includes your own public widget ID.
Your assistant, under your control
Easy to add.
Easy to manage.
Keep the website experience and its usage in view from your existing RealVoice portal.
Looks like your business
Choose your colour, greeting, display name and which side of the screen the widget sits on.
Limits you can set
Control allowed websites, session length, daily sessions, daily conversation minutes and simultaneous conversations.
Pause the widget whenever you need to.A clear view of usage
Review website sessions, their duration and current usage in the portal. Keep conversations connected to your business account.
One place to manage the experience.Before you add it
A few useful
answers.
Can visitors type instead of speaking?
Yes. Enable text, voice or both in your widget settings. Text conversations don’t need microphone permission. Visitors choose how they want to start, and can type messages during a voice session too.
Will it work on my website?
You need an HTTPS website that allows a custom script. Add the installation line through your website editor or ask your developer to add it. Sites with strict security headers may also need to allow the RealVoice widget and microphone access. Your website builder’s plan must support custom code.
Does the microphone turn on automatically?
No. Visitors choose voice, review the conversation notice and grant their browser permission before speaking. They can end the session at any time. If microphone access isn’t available, they can use text when you’ve enabled it.
Which agents can I connect?
Website conversations currently support compatible ElevenLabs agents. Choose an eligible agent in the portal. The browser channel is configured separately so your existing phone conversations keep their own settings.
Can I control how much it is used?
Set daily session and conversation-minute limits, a maximum conversation length and a limit on simultaneous sessions. You can also disable the widget. Website conversations contribute to your account’s usage; confirm the applicable pricing with RealVoice before enabling them.
What can the website assistant do?
It can answer questions using the business knowledge prepared for your agent and guide visitors to your configured contact link. Website visitors are anonymous, so the widget does not provide access to private customer records or automatically enable your phone agent’s actions.
Let your website start the conversation
Be there for
the next question.
Tell us about your business. We’ll help you prepare an assistant for your website.
Building voice into a software platform? Explore RealVoice for partners →