Inbound: the customer calls

Move-out cleans booked around the landlord walk-through

Month-end is a crunch, and around July 1 in Quebec it's a scramble. Emma books each move-out clean between the movers and the walk-through, with the add-ons that change the time on site.

When it starts

A tenant, owner, landlord or realtor with a moving date and a walk-through.

What the agent does

Gets both dates, the size and add-ons, quotes from your sheet and books the clean.

What your team gets

A dated clean with the add-ons and access, booked before the month fills.

How it works

  1. Gets the dates

    When the movers leave, when the landlord walks through or the buyer takes possession. The clean goes between.

  2. Confirms it's empty

    Empty is quicker and priced differently. Boxes still there means a different booking.

  3. Adds what landlords check

    Inside the fridge and oven, cupboards, baseboards, windows and walls, each at your add-on price.

  4. Quotes from your sheet

    The move-out price for that size of home plus the add-ons. Nothing outside your rate sheet.

  5. Sorts access

    Keys from the building office, a lockbox, the super's number, elevator booking and parking.

  6. Books before month-end fills

    A team of two or three, sized for the job, with a text confirmation to whoever is paying.

Example call

  1. CustomerWe're moving out Thursday and the landlord wants the place spotless. Are you free?
  2. AI agentLet's find a time. When is the landlord's walk-through, and will the apartment be empty by Thursday?
  3. CustomerWalk-through is Friday at 4. Movers are done Thursday by noon.
  4. AI agentThen Thursday afternoon works. How many bedrooms and bathrooms, and should we do inside the fridge and oven?
  5. CustomerTwo bedrooms, one bath. Yes to both.
  6. AI agentThat's 320 dollars for the move-out clean plus 45 each for the fridge and oven, so 410. I have a team of two Thursday at 1.
  7. CustomerBook it. The super has a spare key.
  8. AI agentI'll note the super. What's his number, and is there an elevator to book? I'll text you the confirmation.

After the call: Thursday 1:00 shows a move-out clean in Gatineau for two cleaners, fridge and oven added, keys from the super, walk-through Friday at 4. The client has the price and time by text.

What your team gets

  • Move-out cleans dated between the movers and the walk-through
  • Add-ons priced from your sheet and listed for the team
  • Keys, super, elevator and parking on the booking
  • Teams sized to finish before the deadline
  • Realtor and landlord repeat bookers recognized by number
Set up with you: The team loads your move-out prices and add-ons, sets up a connection to your scheduling software so month-end cleans land on teams with room, and sets how deposits and payments are taken for one-time cleans.

Questions

Can she guarantee the deposit back?

No. She books a thorough move-out clean with the add-ons landlords check. What the landlord decides is up to them.

What if the apartment won't be empty?

She books it as a regular deep clean at that rate, or moves it to after the movers leave.

Can landlords book between tenants?

Yes. Landlords and property managers who call often are recognized and billed the way you've set up for them.

Hear it on your phone

Request a demo call and the agent phones you, set up for house cleaning like yours.

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