Outbound: the agent calls

Inspection dates confirmed with homeowners and builders

A missed inspection costs a week and a trip. Emma calls the homeowner or builder with the date on the job, makes sure someone will be there, and tells the drywallers when they can start.

When it starts

An inspection booked on a job, or a customer asking when it is.

What the agent does

Calls with the date and window, confirms access, answers status calls from the job file.

What your team gets

Fewer failed inspections from locked doors, and a permits person left to work.

How it works

  1. Sees the booked date

    When your permits person adds the inspection to the job, she has the date, the window and the type: rough-in or final.

  2. Calls the right person

    The homeowner for a charger, the site super for a basement reno, the builder for a new home.

  3. Confirms access

    Who will be there, the lockbox, the dog, whether the panel and the work are reachable.

  4. Holds the drywall

    On a rough-in, she reminds the builder that walls stay open until it passes.

  5. Answers "when is it?"

    Customers calling to ask hear the date on their job. If none is set, it goes to your permits person as a message.

  6. Shares the result

    Passed? A text to the customer. A deficiency? A note to the office to book the fix.

Example call

  1. AI agentHi Mr. Dubois, it's Emma from Brightline Electric. Your basement rough-in inspection is booked for Tuesday, between 8 and noon. Will someone be home?
  2. CustomerMy contractor will be there. Do the drywallers have to wait?
  3. AI agentYes, walls need to stay open until it passes. Your contractor is Steve at Northline Renovations?
  4. CustomerThat's him.
  5. AI agentI'll text Steve the date too, so his drywall crew holds off. If it passes Tuesday, they can start Wednesday.
  6. CustomerPerfect, thanks.

After the call: The homeowner and the contractor both have the Tuesday inspection by text, the job notes "contractor on site, drywall waiting", and the result is texted to both when the inspector signs off.

What your team gets

  • Inspection dates confirmed with whoever opens the door
  • Builders and contractors told when drywall can start
  • Status calls answered from the job, not the permits desk
  • Results texted to the customer
  • Deficiencies sent to the office to book the fix
Set up with you: The team sets up a connection to your job management software so Emma sees inspection dates, job contacts and results, and sets with your permits person who gets called for each kind of job.

Questions

Does she book the inspection itself?

No. Your permits person books it as usual. She calls everyone once it's on the job.

What if nobody can be there?

She tells your permits person right away so they can move it before the day, not after a failed visit.

Can builders call her for dates?

Yes. A returning builder's number is recognized and she reads the dates for each of their sites.

Hear it on your phone

Request a demo call and the agent phones you, set up for electrical like yours.

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