Mowing and maintenance renewals called in February
The routes you'll mow in May are decided in February. The agent calls last season's clients while they're still shovelling, renews them at this year's price, and you start April knowing who's on every route.
Clients from last season's mowing, fertilizing, hedge or garden maintenance.
Calls with their service history, gives this year's price, renews and books the spring cleanup.
A route plan built in winter, and the reason behind every client who leaves.
How it works
- Starts from last season
Each client's services, frequency, lot details and anything the crew lead noted, like "dog, gate sticks".
- Calls in the quiet months
February and early March, inside your calling hours, before the spring phones start.
- Gives this year's price
From your new price list. If prices went up, she says the new number plainly and doesn't apologize for it.
- Offers what fits
A client who had weekly cuts can be offered fertilizing or a spring aeration once, from your list.
- Books the first visit
The spring cleanup and the start of the mowing day, so the route is set before the snow melts.
- Records every answer
Renewed, changing services, moving, or going elsewhere, with their reason. A complaint from last year goes to the owner.
Example call
- AI agentHi Mrs. Kowalski, it's Emma from Riverbend Lawn Care. I'm calling to see if you'd like your weekly mowing again this summer.
- CustomerIn February? I haven't seen grass in months.
- AI agentI know, it feels far off. We're planning routes now so you keep your Friday spot. This year it's 54 dollars a cut, up from 52.
- CustomerThat's fine. Can you do the hedges too this year? My husband's back can't take it.
- AI agentOf course. Hedge trimming is twice a season, in June and September, at 180 dollars a visit for your hedge length. Shall I add it?
- CustomerYes, please.
- AI agentDone. You're renewed for Fridays, with a spring cleanup the week of April 14. I'll text you the details.
After the call: Mrs. Kowalski keeps her Friday spot, hedge trimming is added for June and September, and her cleanup is booked for the week of April 14. The renewal report shows one more client kept and one service added.
What your team gets
- Routes planned in winter with renewed clients
- This year's prices given plainly, from your list
- Extra services like hedges and fertilizing added where clients ask
- Spring cleanups booked before the melt
- A reason on file for every client who doesn't come back
Questions
Won't clients mind a call in February?
Most like keeping their spot. She keeps it short, and anyone who asks for a call in March gets one then.
What if a client had a bad season with us?
She listens, notes it, and passes it to you before trying to renew. You decide whether to call them yourself.
Can it renew snow clients too?
If you plow, the same agent can renew winter contracts in the fall with your snow prices.
Hear it on your phone
Request a demo call and the agent phones you, set up for landscaping and lawn care like yours.