Outbound: the agent calls

Sprinkler start-ups in May and blowouts before freeze-up

Every system you blew out last fall needs turning on in May, and every one has to be blown out again before the ground freezes. The agent calls each client, books both, and the cracked backflow is on the job before the tech arrives.

When it starts

Irrigation clients due for a spring start-up or a fall blowout.

What the agent does

Calls, books the visit, asks about leaks or dead zones, notes access to the shut-off.

What your team gets

Start-ups and blowouts on the tech's schedule, with problems and access noted.

How it works

  1. Builds the list by season

    In late April, every system that was winterized. In late September, every system that was running this summer.

  2. Calls with the dates

    Start-ups after your last-frost date, blowouts before the first hard freeze, inside the hours you set.

  3. Asks about problems

    A wet patch last summer, a zone that never came on, a broken head from the snowplow. Noted for the tech.

  4. Sorts access

    Where the shut-off and the backflow are, whether someone needs to be home, and the code to the garage if they share one.

  5. Books it

    A day on the irrigation tech's schedule, with the controller brand and zone count from the last visit.

  6. Confirms by text

    The date, and a reminder to leave the side gate open and the shut-off reachable.

Example call

  1. AI agentHi, it's Emma from Hillcrest Landscapes. We blew out your sprinklers last October. I'm calling to book the spring start-up.
  2. CustomerOh good, I was going to call. When can you come?
  3. AI agentI have Tuesday, May 13 or Thursday, May 15. Before I book, did you notice any leaks or a zone that wasn't working last summer?
  4. CustomerThe one by the driveway was spraying the street. And the plow hit a head this winter, I think.
  5. AI agentI'll note both so Marcus brings replacement heads. Will someone be home, or can he get to the shut-off from outside?
  6. CustomerIt's in the basement, so I'll be home. Thursday's better.
  7. AI agentThursday, May 15 it is. I'll text you the confirmation the day before.

After the call: Marcus has Thursday's start-up with "driveway zone spraying the street, head hit by the plow, shut-off in basement, client home", so he loads heads and nozzles before he leaves.

What your team gets

  • Every winterized system booked for a spring start-up
  • Fall blowouts booked before the first hard freeze
  • Leaks, dead zones and plow damage noted for the irrigation tech
  • Shut-off location and home access on every job
  • A season count of start-ups and blowouts booked
Set up with you: The team sets up a connection to your field-service software for irrigation clients and the tech's schedule, loads your start-up and blowout prices and season dates, and sets the calling hours.

Questions

What if a client doesn't answer?

One voicemail and a text with two open dates, then one more call a few days later. Anyone still unbooked is on a list for you.

Can it book repairs it hears about?

It notes them for the tech. Repair pricing comes from the tech on site or your price list.

Does it call at the right time for our area?

You set the start and end dates for each season, so Ottawa and the Niagara region can run on different calendars.

Hear it on your phone

Request a demo call and the agent phones you, set up for landscaping and lawn care like yours.

Get a demo call