Month-end rekeys called to landlords and property managers
Every unit that turns over at month-end needs its locks rekeyed before the new tenant moves in. The agent calls your landlord accounts the week before, finds out which units, and books them in one trip.
Landlord and property manager accounts, the week before month-end.
Calls, asks which units are turning over, books the rekeys and asks for access.
Month-end rekeys grouped by building, with access and key counts.
How it works
- Builds the account list
Each landlord and property manager you serve, with their buildings and past rekeys.
- Calls the week before
From the 20th, inside business hours, so the jobs are grouped by building.
- Asks which units
Which units are turning over, the move-out and move-in dates, and how many keys the new tenant needs.
- Sorts access
Superintendent, lockbox or a property manager on site, noted on each job.
- Books by building
All units in one building on the same visit, so the locksmith makes one trip.
- Confirms in writing
A text and email with the units, dates and the per-unit price from your account rate.
Example call
- AI agentHi Sandra, it's Emma from Keystone Lock. I'm calling ahead of month-end. Are any of your units turning over at the Queen Street building?
- CustomerYes, 3 and 7. Both move out on the 30th.
- AI agentGot it. And how many keys will the new tenants need?
- CustomerTwo each, plus a mailbox key.
- AI agentI'll book both units for the morning of the 31st. The super can let the locksmith in?
- CustomerYes, Paolo's there all morning.
- AI agentDone. At your account rate it's 95 dollars a unit. I'll email you the confirmation.
After the call: Units 3 and 7 at Queen Street are booked for the morning of the 31st, with two keys and a mailbox key each and Paolo letting the locksmith in. Sandra has the confirmation by email.
What your team gets
- Month-end rekeys booked before the rush
- Units grouped by building for one trip
- Key counts and access on every job
- Account rates applied, confirmed in writing
- A monthly list of turnovers by account
Questions
Will landlords mind the call?
Most like it. She keeps it short and asks once. Accounts that prefer email get a reminder email instead.
Can she quote a new building?
She takes the details and books a site visit with your commercial accounts person.
What about master key systems?
She notes the units and passes it to the shop counter, who handles master keying.
Hear it on your phone
Request a demo call and the agent phones you, set up for locksmiths like yours.