Spring perimeter spray renewals for last year's homes
Last year's carpenter ant customers will need you again in May. The agent calls them in March, renews the seasonal program, and books the first spray before the route fills.
Customers on last season's perimeter, ant, spider or mosquito program.
Calls before the season, confirms the address and details, renews and books the first visit.
Renewed programs on the spring routes, and a list of who declined and why.
How it works
- Pulls last season's list
Every home on a perimeter, ant, spider or mosquito program last year, with what was treated and when.
- Calls before the rush
From early March, inside the hours you set, so the April calls about new customers aren't competing with renewals.
- Reminds them what worked
"Last May we treated the deck and the foundation for carpenter ants." The customer hears their own history.
- Confirms what's changed
Same address, any new pets or a new baby, a new deck or a pool. Anything that changes the treatment goes to the technician.
- Renews at your price
Gives this year's program price from your list and books the first visit on the spring route.
- Notes every no
Moved, sold the house, going with someone else, or just not this year. Each reason is on the account.
Example call
- AI agentHi Linda, it's Emma from Greenbelt Pest Control. Last May we treated your deck and foundation for carpenter ants. I'm calling to see if you'd like the same program this year.
- CustomerOh yes, they were awful before you came. Is the price the same?
- AI agentThis year it's 429 dollars for the three spring and summer visits. Anything new around the house? Pets, a new deck, a pool?
- CustomerWe got a puppy in the fall.
- AI agentCongratulations. I'll note the puppy so the technician plans the timing around it. The first visit can be the week of April 28. Does that work?
- CustomerThat's fine.
- AI agentYou're renewed. I'll text you the confirmation, and you'll get a reminder the day before.
After the call: Linda's program is renewed with the first visit on the April 28 route, "new puppy" noted for the technician, and the renewal shows on the owner's spring report.
What your team gets
- Seasonal programs renewed before the spring phones get busy
- First visits on the routes in March, not scrambled in May
- New pets, babies, decks and pools noted for the technician
- A reason on file for every customer who doesn't renew
- A renewal rate by program, year over year
Questions
Will it change the price?
No. It gives this year's price from your list. Any discount for returning customers is one you set.
What if they moved?
It notes the move and asks if they'd like the new home treated. The old address comes off the renewal list.
Can it sell other programs?
If you choose. A customer renewing ants can be offered your mosquito program once, from your price list.
Hear it on your phone
Request a demo call and the agent phones you, set up for pest control like yours.