September pool closing calls from last year's list
A closing booked in August is one less call in a panicked October. Emma calls last year's opening customers, books their closing, and asks hot tub owners about a fall service before winter soaks.
Late summer: last year's closings, this year's openings, and hot tub owners due for service.
Calls with their pool details on file, books a closing date, offers hot tub fall service.
A closing schedule filled early, and fall service booked for hot tub owners.
How it works
- Builds the list
Everyone your crews opened this spring, plus last year's closings who haven't booked yet.
- Calls with their details
"We opened your inground salt pool on May 13." She confirms the cover and equipment haven't changed.
- Books before the leaves
Mid-September to early October dates, depending on how they use the pool and when the crew is in their area.
- Mentions winterizing
Blowing out lines, the closing chemical kit, and the cover, at your prices.
- Asks about the hot tub
If they have one, she offers a fall service: drain, clean and refill before the cold months.
- Reports the season
Closings booked, hot tub services booked, and who wants to wait until later.
Example call
- AI agentHi Mrs. Gill, it's Emma from Lakeshore Pool and Spa. We opened your inground salt pool in May, and I'm calling to see when you'd like it closed this fall.
- CustomerOh, good timing. Probably mid-September?
- AI agentI have Monday September 15 or Wednesday the 17th. Still the mesh safety cover?
- CustomerYes. The 17th works.
- AI agentBooked for the 17th. I also see you have a hot tub with us. Would you like a fall drain and refill before winter?
- CustomerYes, actually. Can they do it the same day?
- AI agentI'll put them together on the 17th. You'll get a confirmation text now.
After the call: The closing and hot tub fall service are on the same visit on September 17, with the salt pool, safety cover and hot tub noted. Mrs. Gill has a confirmation text.
What your team gets
- Closings booked from last spring's openings
- Hot tub fall service booked on the same visit
- Closing dates grouped by area for the crews
- A report of closings and services booked
Questions
When does it start calling?
On the date you pick. Many stores start in mid-August.
Does it upsell?
It mentions the hot tub service only to customers who have a tub on file.
What if they want to close themselves?
It thanks them and can text your closing kit details if you sell one.
Hear it on your phone
Request a demo call and the agent phones you, set up for pools and hot tubs like yours.