Inbound: the customer calls

Hot tub shoppers sent to the showroom sales lead

A hot tub is a big buy, and shoppers call three stores before they visit one. Emma learns what they want, books a wet test at your showroom, or puts them straight through to your sales lead.

When it starts

A caller asks about buying a hot tub, models, prices, delivery or a wet test.

What the agent does

Asks seats, use and site, gives the starting prices you set, books a wet test or transfers.

What your team gets

A showroom visit booked with the shopper's needs, and the sales lead ready for them.

How it works

  1. Learns what they want

    How many people, therapy or family fun, ideal seating, and whether it's their first tub.

  2. Asks about the yard

    Deck, patio or a pad to pour, the path from the street, and power at the spot. That shapes delivery.

  3. Gives starting prices

    The starting prices for each line you carry, and any show special you've given her.

  4. Books a wet test

    Many shoppers want to try a tub before they buy. She books a time at the showroom and tells them to bring a swimsuit.

  5. Puts sales on

    A shopper ready to talk models, delivery and financing is warm-transferred to your sales lead.

  6. Follows up

    If they aren't ready, she notes when to call back and adds them to your sales list.

Example call

  1. CustomerHi, we're thinking about a hot tub for the backyard. Do you have some on display?
  2. AI agentWe do, about a dozen models filled and running. How many people would usually be in it?
  3. CustomerFour of us, mostly for my back, honestly.
  4. AI agentThen a lot of people like our five-seat models with a deep therapy seat. They start around 9,500. Would you like to book a wet test to try a couple?
  5. CustomerYes. Could I talk to someone about delivery too? We have a narrow side yard.
  6. AI agentOf course. I'm putting you through to Jordan, our sales lead.
  7. AI agent(privately, to Jordan) Four people, mostly for back pain, liked the five-seat therapy models from 9,500, narrow side yard. Wants a wet test. Connecting.

After the call: Jordan takes the call knowing the needs and the side yard, and books a Saturday wet test. The lead and the call summary are in the portal.

What your team gets

  • Hot tub shoppers sent to your sales lead with a brief
  • Wet tests booked at the showroom
  • Starting prices given from your list
  • Shoppers who aren't ready added to your follow-up list
Set up with you: The team sets up a connection to your CRM and showroom calendar, and loads the hot tub lines you carry, starting prices, and who takes sales transfers.

Questions

Will it quote a final price with delivery?

No. It gives the starting prices you set. Delivery and final pricing come from sales.

What if the sales lead is busy?

It books a wet test or a callback, and sends the lead a text with the details.

Can it talk financing?

It notes they're interested and passes it to sales.

Hear it on your phone

Request a demo call and the agent phones you, set up for pools and hot tubs like yours.

Get a demo call