Screen and battery prices by exact model
Someone with a cracked phone calls three shops and books the first one that gives a real price. The agent asks the exact model, reads your price for each part grade, checks the part is on your shelf and books a drop-off before they call the kiosk.
A caller asks how much for a screen, battery, charging port, back glass or laptop keyboard.
Pins down the exact model, quotes your price by part grade, checks the part, books a drop-off.
A drop-off on the schedule with the model, the part reserved and the symptom in the customer's words.
How it works
- Pins down the model
iPhone 14 or 14 Plus, Galaxy S23 or S23 FE, MacBook Air M1 or M2. If they aren't sure, it tells them where to find it in settings or on the bottom case.
- Quotes your price list
Original and aftermarket screens at your prices, plus tax, and what your warranty covers on each. A model or repair not on the list is booked as an assessment.
- Checks the part
Reads your parts stock for that model. In stock means same day. Not in stock means the arrival date from your supplier order.
- Books the drop-off
Two times when a tech is free for that job, with how long the repair usually takes.
- Says what to bring
The passcode so the tech can test it, the charger for a laptop, Find My turned off for an iPhone, and a backup if they can.
- Sends the confirmation
To the number they want, which matters when they're calling from a friend's phone because theirs is broken.
Example call
- AI agentThanks for calling Fix Point Repair in Kanata, this is Emma. What can we fix for you?
- CustomerI cracked my iPhone screen. How much to fix it?
- AI agentSorry to hear it. Which model is it? If you're not sure, it's under Settings, General, About.
- CustomerIt's a 13 Pro.
- AI agentThanks. On the 13 Pro we have a premium screen at 229 dollars or an original Apple screen at 349, plus tax, both with our 90-day warranty. We have both in stock, so it's about an hour.
- CustomerThe cheaper one is fine. Can I come at lunch?
- AI agentI have 12:10 or 12:40 today. ... 12:10 it is. Bring your passcode, and please turn off Find My before you come. I'll text you the address.
After the call: The 12:10 drop-off shows a 13 Pro premium screen with the part reserved, and the customer has a text with the address and the reminder to turn off Find My.
What your team gets
- Drop-offs booked with exact model, part grade and quoted price
- Parts reserved for each booking so the tech isn't caught short
- Every quote logged, so you see which models people ask about
- Confirmation texts sent to the number the customer chooses
- Call summaries and recordings in the portal
Questions
What if the model isn't on our price list?
It doesn't guess. It books an assessment and says the tech will give a price once they see it.
Does it explain original versus aftermarket?
Yes, in the words you give it: how they differ, the price of each and the warranty on each.
Can it book laptop and tablet repairs too?
Yes. Batteries, keyboards, screens, drives and charging ports, priced and timed the same way.
What about a phone that won't turn on?
No-power and won't-boot problems are booked as a diagnostic, never quoted as a repair over the phone.
Hear it on your phone
Request a demo call and the agent phones you, set up for phone and computer repair like yours.