Tear-off day calls: weather holds and driveway prep
The crew shows up at 7 and the cars are still in the driveway. Or it rains and six homeowners call the office asking if you're coming. The agent calls everyone first, with the prep before and the new date after.
A reroof starting in two days, or a weather hold your crew lead sets on the schedule.
Calls with the start time and what to move, takes access details, reschedules on a rain day.
Driveways clear, access noted, and every homeowner told about a delay before they call you.
How it works
- Calls two days before
The start time, about how many days the job takes, and that the bin lands in the driveway the day before.
- Walks through the prep
Cars out of the driveway, patio furniture away from the walls, pictures off the walls upstairs because hammering shakes them, and pets kept inside.
- Takes the access details
A locked gate, a side yard for the ladder, a dog, a power line near the eaves, a neighbour's car. On the job for the crew.
- Watches for a weather hold
When your crew lead marks a rain hold, it calls every affected homeowner right away with the next date from the schedule.
- Moves the bin with the date
The bin drop moves with the job, and the homeowner hears when to expect it.
- Checks in at the end
The last day, it asks if the yard was cleaned to their liking and books the final walk-around with the crew lead.
Example call
- AI agentHi Mrs. Kaur, it's Emma from Northshield Roofing. The crew starts your roof on Wednesday, arriving about 7. Got a minute for a few things to do before then?
- CustomerSure, go ahead.
- AI agentThe bin comes Tuesday afternoon and sits in the driveway, so the cars will need to be on the street. And if you have pictures on the upstairs walls, take them down, the hammering shakes them.
- CustomerOkay. We have a dog, he'll be inside. The side gate's got a lock.
- AI agentThanks, I'll note the dog and the gate. Could you leave it unlocked Wednesday morning, or should the crew knock?
- CustomerI'll leave it open.
- AI agentPerfect. It should be two days. If rain moves it, I'll call you the same day with the new date.
After the call: The crew's job sheet shows the dog inside, the side gate open Wednesday and cars on the street. When Wednesday's forecast turned, the crew lead set a rain hold and the agent called Mrs. Kaur with Friday as the new start.
What your team gets
- Every homeowner called before tear-off with the prep list
- Gates, pets, ladders and power lines on the crew's job sheet
- Rain holds turned into calls and new dates within minutes
- Bin drops moved with the job
- Final walk-arounds booked on the last day
Questions
Who decides it's a rain day?
Your crew lead. The agent never calls the weather itself; it acts the moment the hold is set on the schedule.
Does it call or text?
You choose. Many roofers call two days before and text the morning of.
Can it tell neighbours?
If you want, it can text a short note to the neighbours the homeowner gives it, with the dates and the bin.
Hear it on your phone
Request a demo call and the agent phones you, set up for roofing like yours.