Trades and industrial
Contractors, installers, rental yards and plants quoting jobs and coordinating crews. 55 use cases, written for each kind of business on its own.
- Storm leaks sent to the on-call tarp crewInbound
- Reroof estimates booked with roof age and pitchInbound
- Reroof quotes followed up before the season fillsOutbound
- Tear-off day calls: weather holds and driveway prepOutbound
- Hail and wind checks for past roof customersOutbound
- Kitchen and basement leads qualified for a site visitInbound
- Renovation proposals followed up with both ownersOutbound
- Subtrades confirmed the day before they startOutbound
- Change orders written up, never agreed by phoneInbound
- Site problems put through to the project managerInbound
- Painting estimates booked with rooms, trim and ceilingsInbound
- Colour consultations booked before the brush comes outInbound
- Painting quotes chased before the summer fillsOutbound
- Exterior jobs moved when rain is in the forecastOutbound
- Property managers put through to the commercial estimatorInbound
- "Will vinyl work in my basement?" answered, visit bookedInbound
- In-home measures booked with subfloor and stairs notedInbound
- Special-order flooring arrival calls and new datesOutbound
- Install week calls: clear the room, crew arrives at 8Outbound
- Lifting boards and open seams sent to the install managerInbound
- Home show leads called while the booth is freshOutbound
- Draft and frost calls booked as in-home consultsInbound
- Window quotes followed up and signers put throughOutbound
- Install day calls: openings, access and a cold-day planOutbound
- Foggy glass and broken locks logged against the orderInbound
- Failed sump pumps put through to the on-call crewInbound
- Wet basement and crack inspections bookedInbound
- Interior drainage and excavation quotes followed upOutbound
- Dig day prep: locates, access and the back yardOutbound
- Spring sump checks for past waterproofing customersOutbound
- Water losses at 2 a.m. put through to on-callInbound
- Adjuster and property manager files loggedInbound
- Drying-day progress calls to the homeownerOutbound
- Mould and smoke odour assessments bookedInbound
- Rebuild start dates and trade visits confirmedOutbound
- New store camera and keypad quotes before openingInbound
- Sounding alarms put straight through to monitoringInbound
- Repeat false alarms traced to a zone and bookedInbound
- Low-battery and trouble signals called outOutbound
- Yearly system inspections booked for accountsOutbound
- Couch and mattress pickups quoted by truck loadInbound
- Renovation bins booked by size and driveway spotInbound
- Crew on-the-way calls with the arrival timeOutbound
- Full or overdue bins swapped, extended or liftedOutbound
- Estate and full-house cleanouts planned with careInbound
- Mini excavators and lifts reserved by the dateInbound
- Long-term and multi-unit quotes for contractorsInbound
- Delivery windows confirmed with the site superOutbound
- Machines down on site sent to the service shopInbound
- Return-day calls: extend, pick up or call off rentOutbound
- RFQs taken with material, quantity and finishInbound
- Open RFQ quotes chased before the buyer decidesOutbound
- PO status calls answered from the shop scheduleInbound
- Shipment quality problems put through to qualityInbound
- General labour and welder applicants answeredInbound