What an AI agent does for a restoration company.

Five jobs, from the burst pipe at 2 a.m. to the day the baseboards go back on. Pick one to see how it works, step by step, with an example call.

01Inbound

Water losses at 2 a.m. put through to on-call

Burst pipes, sewer backups and fires answered at any hour, and the on-call tech reached.

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02Inbound

Adjuster and property manager files logged

Adjusters, TPAs and property managers send a loss, and it's on the board with the claim.

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03Outbound

Drying-day progress calls to the homeowner

A short call each drying day with the readings, what's next and when the fans come out.

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04Inbound

Mould and smoke odour assessments booked

Musty closets, old leaks and lingering smoke smells booked as assessments, calmly.

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05Outbound

Rebuild start dates and trade visits confirmed

Calls the homeowner before each rebuild trade, confirms selections and the contents move-back.

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One flooded basement, start to finish

How the five fit together across one homeowner's loss, from the first call to the finished rebuild.

  1. 1Supply line lets go at 2 a.m.Water losses at 2 a.m. put through to on-call
  2. 2The adjuster sends the fileAdjuster and property manager files logged
  3. 3Day three: readings droppingDrying-day progress calls to the homeowner
  4. 4A musty smell in the closetMould and smoke odour assessments booked
  5. 5Drywall and floors go back inRebuild start dates and trade visits confirmed

More in trades and industrial

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