Rebuild start dates and trade visits confirmed
Once the drying is done, the house goes back together one trade at a time. The agent calls before each one, makes sure someone opens the door, collects the flooring and paint choices, and books the day the boxes come home.
A rebuild start date set, a trade booked on the schedule, or contents ready to come back from storage.
Confirms each trade's day and access, collects selections, takes changes, books the pack-back.
Trades that arrive to an open door, selections on the job, and fewer calls for the project manager.
How it works
- Calls before the start
When the rebuild is scheduled, it calls the homeowner with the start date and the order the trades will come in.
- Confirms each trade
The day before drywall, flooring, cabinets or paint, a call or text with the day, the time and who is coming.
- Collects the choices
The flooring, the paint colour and the baseboard profile they picked, written on the job so the trade brings the right thing.
- Sorts out access
Who opens up, the lockbox, the dog, the car in the driveway. A homeowner who'll be away gets a new day offered.
- Takes changes down
"While you're here, can you do the hallway too?" goes to the project manager to price. It never says yes to extra work itself.
- Books the move-back
When the last trade is done, it books the day the contents come back from storage, and a final walkthrough.
Example call
- AI agentHi Priya, it's Emma from Grand River Restoration. The drywall's finished, so the flooring crew is set for Monday. Is that still good for you?
- CustomerMonday's fine. I'll be at work, but the lockbox code is the same.
- AI agentPerfect. I have the oak-look vinyl plank in Harbour Grey down for the basement. Is that still your pick?
- CustomerYes. Could they do the little hallway at the bottom of the stairs too? It wasn't wet, but it would match.
- AI agentThat's a nice idea. I'll pass it to Sarah to price as an extra, and she'll call you before Monday.
- CustomerGreat. When do we get our stuff back?
- AI agentIf flooring and baseboards go to plan, your contents could come back on the 21st, in the afternoon. Want me to hold that?
- CustomerYes, please hold it.
After the call: Monday's flooring visit is confirmed with lockbox access, Harbour Grey is on the job for the crew, Sarah has a request to price the hallway as an extra, and the contents move-back is held for the 21st.
What your team gets
- Each trade confirmed the day before, with access sorted
- Flooring, paint and trim selections written on the job
- Extra work requests sent to the project manager to price
- Contents move-back and final walkthrough booked
- A rebuild that keeps moving without the project manager on the phone
Questions
Will it approve extra work?
No. It writes down what the homeowner wants and the project manager prices it with the adjuster or the homeowner.
What if the homeowner can't be there?
It asks about a lockbox or a neighbour with a key, and if that won't work, offers the next open day for that trade.
Can it book the contents move-back?
Yes. It books the day from your contents team's schedule and tells the homeowner how the boxes are labelled.
Hear it on your phone
Request a demo call and the agent phones you, set up for water and fire restoration like yours.