Draft and frost calls booked as in-home consults
The first cold morning in October, every homeowner with frost on the inside glass picks up the phone. The agent books them for a consultation, with the windows counted and the worst one named, while your consultants are at kitchen tables.
A homeowner with drafts, condensation, frost, a stuck slider or an old door calls in.
Asks how many openings, which styles, how old and what's wrong, answers product questions, books the consult.
A consultation with a window count and the homeowner's main complaint.
How it works
- Hears the problem
Frost on the inside, fog between the panes, a draft at the patio door, a sash that won't stay up. In their words.
- Counts the openings
How many windows and doors, roughly which styles (casement, slider, double-hung, bay or bow), and how old they are.
- Answers product questions
Double versus triple glazing, vinyl versus fibreglass, your warranty, all from your own product information.
- Answers rebate questions
Only from the program details you've given it, and it never promises an amount.
- Books the consultation
In the consultant's calendar for the area, with everyone who'll decide, and a text with the time.
- Doesn't diagnose
Whether frost is the window or the humidity is the consultant's call. The agent books the person who can tell.
Example call
- CustomerThere's frost on the inside of our bedroom windows every morning now. Is that the window or something else?
- AI agentThat's exactly what our consultants look at. It can be the window or the humidity in the house, and they check both. How old are the windows?
- CustomerThey came with the house, maybe 25 years.
- AI agentAnd about how many windows in all, plus any patio or entry doors?
- CustomerTwelve windows and a patio door.
- AI agentThanks, that gives the consultant a good picture.
- CustomerAre there any rebates for new windows right now?
- AI agentThere's a program right now that may apply to triple-pane windows. The consultant will go through whether your home qualifies. Linda has Thursday at 6 or Saturday at 1 in your area. ... Saturday at 1, booked.
After the call: Linda has Saturday 1:00 with twelve windows about 25 years old, a patio door, frost on the bedroom glass, and rebate interest noted. The homeowner has the time by text.
What your team gets
- Consultations with the window and door count
- The main complaint, in the homeowner's words
- Rebate interest flagged for the consultant
- Product questions answered from your own information
- Fall rush calls answered while consultants are in homes
Questions
Will it say the window has failed?
No. Frost and condensation can have more than one cause. It books the consultant who can tell.
Will it promise a rebate?
No. It gives the program details you've loaded, and the consultant checks whether the home qualifies.
Can it give a price per window?
Only a figure you've given it. Most companies price after the consultation.
Hear it on your phone
Request a demo call and the agent phones you, set up for windows and doors like yours.