Outbound: the agent calls

Spring launch dates called out in yard order

In April everybody wants the May long weekend. The agent calls each owner in the order the yard can launch, books the work before the boat goes in, and keeps the travel lift busy all month.

When it starts

The yard releases its spring launch days.

What the agent does

Calls each owner with a launch date, books pre-launch work, rebooks on the call.

What your team gets

A launch schedule that matches the storage yard, with work orders ready.

How it works

  1. Reads the yard

    Every boat in storage, in the order it has to come out of the shed or off the stands.

  2. Calls with a date

    "Your boat is set to launch May 8." With a second date if that one doesn't work.

  3. Books the spring work

    Bottom paint, commissioning, wax, new zincs, canvas back on. Each from your service menu.

  4. Fits the work in

    Checks the jobs can be done before the launch date and moves the date if they can't.

  5. Fills the gaps

    A cancelled launch is offered to the next boat ready to go.

  6. Confirms the week before

    A text with the launch time, the slip and the reminder to bring the keys.

Example call

  1. AI agentHi Ms. Lavoie, it's Emma from Bayview Point Marina. Your Bayliner is set to launch Wednesday, May 7. Does that work?
  2. CustomerWe wanted it in for the long weekend, so that's great.
  3. AI agentLovely. Would you like anything done before it goes in? Bottom paint was due last fall.
  4. CustomerYes, do the bottom paint. And put the canvas back on.
  5. AI agentBottom paint for your 24-footer is 480, and the canvas is 95. Both get done before the 7th. I'll text you the launch time a week ahead.

After the call: Ms. Lavoie's Bayliner launches May 7 into her slip, with work orders for bottom paint and canvas scheduled the week before. The yard sees the boat in its launch order.

What your team gets

  • A launch date for every stored boat, in yard order
  • Spring work booked from your service menu before launch
  • Cancelled launch times offered to the next boat
  • Launch-week reminders by text
  • A full launch calendar for the yard crew
Set up with you: The team sets up a connection to your marina software and yard schedule, loads your spring service menu, and sets the launch days, the yard order and the calling hours.

Questions

Can owners pick any date they like?

They pick from the dates your yard can do for their boat's spot in storage.

What if the boat isn't ready?

If the work can't be done in time, it offers the next launch date that fits.

Does it call or text?

Both, as you choose. Many marinas text first and call those who don't answer.

Hear it on your phone

Request a demo call and the agent phones you, set up for marinas like yours.

Get a demo call