Outbound: the agent calls

Moving quote forms called back while they shop

People shopping for movers fill in three forms in one evening and book the first company that calls with a real date. The agent calls inside a minute, so that's you.

When it starts

A quote form from your website, a moving directory or a referral partner.

What the agent does

Calls within a minute, learns the move, holds a date and books the estimate.

What your team gets

A booked estimate with the addresses and access details, or a lead with notes.

How it works

  1. Reads the form

    Moving from, moving to, the date and the home size they wrote, so the call doesn't start from scratch.

  2. Calls in a minute

    Inside your calling hours. A form at 11 at night gets a text right away and a call at 9.

  3. Learns the move

    Stairs or elevator, how far the truck parks from the door, big pieces, and whether they want packing.

  4. Checks the date

    It sees which crews and trucks are free that day and says so honestly. A full date gets the closest open alternatives.

  5. Books the estimate

    A video walkthrough or an in-home visit in two open times, with a text confirmation.

  6. Retries the quiet ones

    No answer means a voicemail and a text, then a second try on the schedule you set.

Example call

  1. AI agentHi, is this Jordan? It's Emma from Bytown Movers. You just asked about a move from Barrhaven to Kanata on the 30th. Got a minute?
  2. CustomerWow, that was quick. Yes.
  3. AI agentWe still have crews free on the 30th. It's a three-bedroom house, you said. Anything big, like a piano or a gun safe?
  4. CustomerAn upright piano. And the condo makes us book the elevator.
  5. AI agentBoth are good to know. A quick video walkthrough lets our estimator get the crew and truck right. I have tonight at 7:30 or tomorrow at 6.
  6. CustomerTonight works.
  7. AI agentBooked for 7:30 tonight. I'll text you the video link and a note about reserving the condo elevator.

After the call: The estimator has tonight's video walkthrough with the addresses, the piano and the elevator note. Jordan has the link, and the lead shows contacted in under a minute.

What your team gets

  • Every quote form called within a minute in calling hours
  • Estimates booked with addresses, home size and access details
  • Honest date availability on the first call
  • Voicemails, texts and retries logged on each lead
  • Time to first call and booked rate by lead source
Set up with you: The team sets up a connection to your moving software and lead sources (SmartMoving, Supermove, MoveitPro or your website forms) so the agent reads each lead, sees crew availability and books estimates.

Questions

Does it give a price on the call?

It explains your hourly rates and minimums if you give them. The firm estimate comes from your estimator after the walkthrough.

What if the date is full?

It says so and offers the closest dates you have, or a morning or afternoon start on the date they wanted if one is free.

Can it call leads from moving directories?

Yes, any lead source your office receives, with the calling hours you set.

Hear it on your phone

Request a demo call and the agent phones you, set up for moving companies like yours.

Get a demo call