Inbound: the customer calls

New G1 drivers signed up for the beginner course

A teenager passes the G1 on Saturday and the parent calls three schools that afternoon. The one that answers, explains the course clearly and has March break dates open gets the registration.

When it starts

A parent or new driver calls about lessons or the beginner course.

What the agent does

Explains the course and packages, registers for classroom dates, takes the deposit.

What your team gets

A registered student with licence date, classroom session and package chosen.

How it works

  1. Answers while instructors drive

    The owner is in the car with a student most of the day. Every call still gets a real answer.

  2. Checks the licence

    When the student got their G1 and their age, so the classroom and in-car timing makes sense.

  3. Explains the course

    Classroom and home study hours, the number of in-car lessons, and what the school includes, all from its own package list.

  4. Answers the insurance question

    Many parents ask. She says graduates often see a discount, and the amount comes from their insurer.

  5. Registers the student

    Classroom dates in person or online, over a weekend, a week or March break, with the deposit by secure link.

  6. Sends the details

    A text and email with dates, address and what to bring: the G1 licence and a pen.

Example call

  1. CustomerHi, my daughter just got her G1. How do we sign her up?
  2. AI agentCongratulations to her! Our beginner course has 20 hours of classroom, 10 hours of home study and 10 in-car lessons. The full package is 795 dollars. When did she pass?
  3. CustomerSaturday. Does the course actually lower insurance?
  4. AI agentMany families see a discount after the course, but the amount depends on your insurer, so it's worth a call to them. It can also let her try the G2 test sooner.
  5. CustomerOkay. What dates do you have?
  6. AI agentThe next in-person classroom runs over March break, Monday to Friday, 9 to 1. There's also an online option she can start any time. Which suits her?
  7. CustomerMarch break.
  8. AI agentShe's registered. I'll text you the deposit link and the address, and she just needs to bring her G1 on the first day.

After the call: The student is on the March break classroom list with her G1 date noted, the deposit link is sent, and the office sees a new registration with "asked about insurance" in the notes.

What your team gets

  • Students registered with licence date and classroom session
  • Course packages explained from your own price list
  • Deposits taken by secure link
  • Insurance questions answered without promises
  • A text and email to the owner after every new registration
Set up with you: The team loads your packages, prices, classroom dates and policies, then sets up a connection to your driving school software (DriveOS, DriveAdvisor or Colibri) and your payment processor.

Questions

Will it promise an insurance discount?

No. It says many graduates see one, and the amount comes from the family's insurer.

Can it register online students?

Yes. It sends the online course link and books the in-car lessons that follow.

What if the student doesn't have a G1 yet?

It explains the G1 knowledge test comes first, then registers them for classroom so they're ready.

Hear it on your phone

Request a demo call and the agent phones you, set up for driving schools like yours.

Get a demo call