Outbound: the agent calls

Students called when they can book the G2 test

A student finishes the course, then goes quiet for months. When their waiting period ends, the agent calls with the good news, books a refresher or two, and offers the school's car for the test.

When it starts

A graduate reaching the date they can take the G2 road test.

What the agent does

Calls to say they're eligible, books refresher lessons and a road test car package.

What your team gets

Refresher lessons and road test packages booked from students you already taught.

How it works

  1. Watches the dates

    From the student's G1 date and course completion, the date they can book the G2 test, which is earlier with the beginner course.

  2. Calls on time

    A week or two before, so they can book their test at DriveTest while slots are open.

  3. Explains the next step

    How to book the test, and what to bring.

  4. Offers a refresher

    One or two lessons before the test, with the instructor they had, to shake off the rust.

  5. Books the test car

    Once they have a test date, the school's road test package: warm-up lesson and the car for the test.

  6. Keeps the rest warm

    "Not yet, I'm working all summer." She sets a call for when they're ready.

Example call

  1. AI agentHi Owen, it's Emma from Northbound Driving School. Good news: you can book your G2 road test starting next week.
  2. CustomerOh nice, I didn't know it was that soon.
  3. AI agentThe beginner course moved it up. You haven't driven with Gary since June. Would you like a refresher or two before the test?
  4. CustomerProbably, yeah. I've barely driven.
  5. AI agentGary has Tuesday and Thursday at 3:10 next week. Book your test online, and once you have the date, call me and I'll reserve our car for it.
  6. CustomerBook both lessons.

After the call: Owen has two refresher lessons with Gary next week, and the office has a note to book the road test package once his test date is set.

What your team gets

  • Graduates called when they can book their road test
  • Refresher lessons booked with the instructor they know
  • Road test car packages sold to past students
  • Callback dates for students who aren't ready
  • A report of graduates contacted and booked
Set up with you: The team sets up a connection to your driving school software for students' licence and graduation dates, and sets with you the calling window and the refresher and road test packages to offer.

Questions

How does it know when they're eligible?

From the G1 date and course completion in your records, with the waiting period you give it.

Can it book the DriveTest appointment?

The student books the test themselves. It explains how and books your car and lessons around the date.

What about out-of-province rules?

You tell it the waiting periods for your province, and it uses those.

Hear it on your phone

Request a demo call and the agent phones you, set up for driving schools like yours.

Get a demo call