Sewer camera findings called back with the quote
The camera found roots in the main line, the plumber cleared it and left a quote for the real fix. Emma calls back while the homeowner still remembers the backup, explains what was found, and books the repair.
A camera inspection with a quote left unsigned after your wait.
Calls with what the plumber saw and quoted, answers questions, books the job or a maintenance clean.
Sewer repairs booked, regular root cleanings set, and a reason for every pass.
How it works
- Finds the open quotes
Lateral repairs, liners, backwater valves and repipes left with the customer and not yet signed.
- Calls with their own findings
"At about 14 metres, Jen's camera showed roots coming in at a joint in the clay pipe." The customer hears their own line, not a sales pitch.
- Explains the options
The ones on the quote: dig and replace, a liner, or root cleaning every year. Each at the price the plumber wrote.
- Sends the video
If they want to see it again, she texts the link to the inspection video your plumber saved.
- Books the work
A repair date with the right crew, or a yearly cleaning set as a repeat visit.
- Respects a no
Not this year? She asks if they'd like a reminder next fall, and stops if they say no.
Example call
- AI agentHi Mrs. Sinclair, it's Emma from Credit River Plumbing. Jen cleared your main drain two weeks ago and left a quote. Have you had a chance to look at it?
- CustomerI did, but I didn't really understand the options.
- AI agentThat's fair. The camera showed tree roots getting into a joint in the old clay pipe, about 14 metres out. A liner seals it from inside without digging up the lawn, and Jen quoted 4,600 for that.
- CustomerAnd the other option?
- AI agentRoot cleaning every year, at 289 dollars each time. It keeps it flowing, but the roots come back. Would you like to see the video again? I can text it.
- CustomerYes, please. I think we'll do the liner before winter.
- AI agentI'll text the video now, and I have the liner crew on the 12th or the 19th.
- CustomerThe 12th.
After the call: The liner job is booked for the 12th with the quote signed by text, the inspection video is in the customer's messages, and Jen sees her quote marked won.
What your team gets
- Unsigned sewer and lateral quotes followed up on time
- Inspection videos resent by text on request
- Repairs booked with the right crew and equipment
- Yearly root cleanings set as repeat visits
- A monthly report of quote value followed up and won
Questions
Will she explain the camera findings?
In plain words, from what your plumber wrote. If the customer asks something the notes don't cover, she books a call with the plumber.
Can she get the quote signed?
Yes. She texts the quote link and the customer signs it on their phone, and the job is booked.
Does she push the most expensive option?
No. She reads every option on the quote with its price and lets the homeowner choose.
Hear it on your phone
Request a demo call and the agent phones you, set up for plumbing like yours.