Inbound: the customer calls

Property-sale septic inspections booked to the deadline

A conditional offer gives the buyer ten days, and the septic inspection is the piece everyone waits on. Emma books it against the deadline and gets the seller's side lined up on the same call.

When it starts

A buyer, seller or real estate agent calls about a septic inspection for a sale.

What the agent does

Books inside the condition period, collects the agent and seller contacts, explains what's checked.

What your team gets

An inspection with the deadline, both agents and access arranged, on the inspector's calendar.

How it works

  1. Gets the deadline first

    When the condition comes off. Every other choice works back from that date.

  2. Explains what's included

    From your own description: locating and uncovering the tank, a pump-out, checking baffles and the bed, and the written report. Your price for it, from your list.

  3. Collects who's who

    Buyer, seller, both real estate agents, and who is paying. The report goes to whoever you've agreed it goes to.

  4. Arranges access

    Whether the seller is living there, a lockbox for the house, and permission to dig out a buried lid.

  5. Books inside the window

    She sees the inspector's open days and books one with room to spare before the deadline, or flags it if nothing fits.

  6. Keeps everyone posted

    A confirmation text to the caller and the real estate agent, and a reminder the day before.

Example call

  1. CustomerHi, I'm a realtor with a buyer on 44 Westport Road. We need a septic inspection, the condition is up next Friday.
  2. AI agentWe can help with that. Who's the inspection for, and do you know if the sellers are living there?
  3. CustomerFor my buyer, the Kellys. The sellers are still in the house.
  4. AI agentThanks. The inspection includes finding and uncovering the tank, a pump-out, a check of the baffles and the bed, and a written report. It's 650 dollars. Is your buyer paying?
  5. CustomerYes, they are.
  6. AI agentI have Tuesday at 9 with Paul, which leaves time for the report before Friday. Could you give me the listing agent's number so we can arrange access and okay digging out the lid?
  7. CustomerSure, it's Melanie at 613-555-0142.
  8. AI agentPerfect. You're booked Tuesday at 9. I'll text you the confirmation, and we'll call Melanie today.

After the call: Paul has Tuesday 9:00 at 44 Westport Road with Friday's condition date on the booking, the Kellys as the paying client and Melanie as the seller's contact. The office is set to call Melanie about access.

What your team gets

  • Inspections booked against the condition deadline
  • Buyer, seller and both agents on the job
  • Access and permission to dig confirmed before the day
  • A flag to the office when nothing fits before the deadline
  • Confirmation and reminder texts to the real estate agent
Set up with you: The team sets up a connection to your inspector's calendar and job software, and loads what your inspection covers, the price, and who receives the report.

Questions

Will it say whether the system passed?

No. Results come from your inspector's written report.

Can real estate agents book directly?

Yes. It takes the booking from the agent, the buyer or the seller and keeps all of their contacts on the job.

What if the deadline is tomorrow?

It looks for any opening that day, and if there isn't one, it puts the call through or flags it for your office right away.

Hear it on your phone

Request a demo call and the agent phones you, set up for septic services like yours.

Get a demo call