Sulphur, iron and hard water booked for a treatment visit
Rotten-egg smell in the shower, orange stains in the tub, white crust on the kettle. Emma notes the symptoms and photos, gives your starting prices, and books the visit where your specialist tests and quotes.
A caller describes a smell, staining, scale or taste in their well water.
Asks about the symptoms and the house, takes photos, gives starting prices, books a site visit.
A treatment visit with symptoms, photos and the existing equipment noted before the specialist arrives.
How it works
- Hears the symptoms
Rotten-egg smell, hot water only or both, orange or black staining, scale on fixtures, a metallic taste.
- Asks about the house
How many people, how many bathrooms, any softener or filter already in, and its age.
- Asks for photos
A photo of the staining or the existing equipment, texted to your number, goes on the booking.
- Gives starting prices
The starting prices you set for softeners, iron filters and UV systems, and that the specialist quotes after testing.
- Books the visit
An on-site water test and quote at a time that works for both of them.
Example call
- CustomerOur water smells like rotten eggs, mostly in the shower. Is that something you can fix?
- AI agentYes, that's something our team treats often. Is it just the hot water, or the cold too?
- CustomerBoth, but the hot is worse. And there are orange stains in the toilets.
- AI agentThanks. Do you have any softener or filter now?
- CustomerThere's an old softener from when we bought the house.
- AI agentGot it. Our specialist would test the water on site and quote a system. An iron and sulphur filter usually starts around 2,400 installed. I have Wednesday at 10 or Friday at 2.
- CustomerFriday at 2.
- AI agentBooked. If you can text a photo of the old softener and the staining, she'll bring the right test kit.
After the call: Nadia has Friday 2:00 with "sulphur smell hot and cold, orange staining, old softener" and the texted photos on the job.
What your team gets
- Treatment visits booked with symptoms and photos
- Existing equipment noted before the visit
- Starting prices given from your list
- Leads tracked from call to installed system
Questions
Will it say which system they need?
No. It books the visit. The specialist tests the water and recommends the system.
Can it give a price?
Only the starting prices you set. The final quote comes after the test.
Does it keep the photos?
Yes. Any photo the customer texts is attached to the booking.
Hear it on your phone
Request a demo call and the agent phones you, set up for wells and water treatment like yours.