Outbound: the agent calls

Wedding enquiries called back before the next venue

Engaged couples send the same form to four venues on Boxing Day. Yours is the one that calls back while they're still on the couch, with their date checked and a tour on offer.

When it starts

An enquiry from your website, WeddingWire, Zola or an Instagram ad.

What the agent does

Calls within a minute inside your calling hours, checks the date, answers the first questions, books a tour.

What your team gets

A tour on the calendar with date, guest count, budget and style noted for the sales manager.

How it works

  1. The enquiry lands

    It reads what the couple filled in: names, the date or season they want, guest count and any message, often written at 11 at night.

  2. Calls them right back

    Within a minute during your calling hours. An enquiry at 2 a.m. gets a warm text right away and a call mid-morning.

  3. Checks the date first

    Looks at your event calendar and tells them straight whether that Saturday is open, and which nearby Fridays and Sundays are.

  4. Answers what couples ask first

    Seated and standing capacity per room, ceremony on site, rain plan, the food and beverage minimum by season and what each package includes.

  5. Books the tour

    Two open tour times with your sales manager, a confirmation text with parking and where to meet, and the brochure by email.

  6. Follows up if they miss it

    A friendly voicemail and a text, then one more try. Every attempt shows on the enquiry.

Example call

  1. AI agentHi, is this Jasmine? It's Emma from Willow Creek Barn. You just sent us an enquiry about next September. Congratulations! Do you have a minute?
  2. CustomerOh wow, thank you! Yes. Is September 19 open?
  3. AI agentI just checked. The 19th is booked, but Saturday the 12th and Saturday the 26th are both open. How many guests are you thinking?
  4. CustomerAbout 130. Can we do the ceremony there too?
  5. AI agentYes, under the willows by the creek, with the loft as the rain plan. The barn seats 160 for dinner, so 130 is comfortable with a full dance floor.
  6. CustomerThat sounds amazing. Can we see it?
  7. AI agentI'd love that. Natalie, our sales manager, has Thursday at 5:30 or Saturday at 11. ... Saturday at 11, perfect. I'll text you directions and email the brochure now.

After the call: Natalie has Saturday at 11 with Jasmine, the 12th and 26th of September as options, 130 guests and an on-site ceremony noted. The enquiry shows contacted 52 seconds after it arrived.

What your team gets

  • Every enquiry called, with time to first call measured
  • Tours booked with date options, guest count and style noted
  • Brochure and directions sent on every booked tour
  • Every attempt, voicemail and text on the enquiry
  • A weekly list of enquiries that never answered
Set up with you: The team sets up a connection to your website form, WeddingWire and Zola leads, your event calendar and your Tripleseat or HoneyBook account, and sets your calling hours and which tour times the sales manager offers.

Questions

Does it call couples late at night?

Only inside the hours you set. Late enquiries get a text at once and a call when your calling hours start.

Will it tell them a date is open when it isn't?

No. It reads your event calendar on the call, so a date with a hold or a contract shows as taken.

Does it work for corporate events?

Yes. Holiday parties, galas and fundraisers get the same fast call, with headcount, budget and the room they need.

Hear it on your phone

Request a demo call and the agent phones you, set up for event and wedding venues like yours.

Get a demo call