Cut and colour booked with the right stylist and time
A balayage with toner and a cut gets the three hours it needs, with the stylist the client asked for. A client hoping to lift box dye to blonde is booked for a consultation and strand test first, so nobody is surprised in the chair.
A client calls for a cut, colour, blowout or treatment while every stylist is mid-service.
Books by stylist and service length, asks about colour history, books consultations for big changes.
A booking with the right time blocked, the colour history noted, and a confirmation sent.
How it works
- Answers in the salon's name
While Jess is foiling and the front desk is ringing someone out. The caller hears a warm voice, not a voicemail that says the salon will call back later.
- Matches the stylist
A client who asks for Jess gets Jess. A new client is matched by what they want done and the level they're comfortable paying, from junior stylist to colour director.
- Blocks the real time
A root touch-up, a full head of foils, a balayage with gloss and a cut each take their own time from your service menu, including processing. No colour is squeezed into a thirty-minute slot.
- Asks about colour history
Box dye, henna, a keratin treatment or a recent lightener. The answers go on the booking so the stylist can plan the formula before the client sits down.
- Books the consultation first
A big change, like dark box dye to blonde, gets a short consult and strand test with the colourist before the full appointment, the way your colour team prefers.
- Confirms by text
The stylist, service, time, price range from your menu and your cancellation policy, plus a reminder the day before.
Example call
- AI agentGood afternoon, Birch and Bloom Salon, this is Emma. How can I help?
- CustomerHi, I want to go blonde. I've had box dye on for about a year, a dark brown.
- AI agentFun change. With box dye in, our colourists like to do a short consultation and a strand test first, so they can see how your hair lifts. It's free and takes about twenty minutes.
- CustomerOh, okay. Can I do that with Jess? My friend goes to her.
- AI agentJess can see you Wednesday at 5:40 or Thursday at 12:15 for the consult. Which suits you?
- CustomerWednesday after work.
- AI agentBooked, Wednesday at 5:40 with Jess. Has anything else gone on your hair this year, like a keratin treatment or henna?
- CustomerNo, just the box dye.
- AI agentPerfect, I've noted that for her. I'll text you the confirmation, and Jess will plan the full appointment with you on Wednesday.
After the call: Jess sees a 20-minute consult and strand test on Wednesday at 5:40 with "dark brown box dye, about a year, wants blonde" on the booking. The client has a confirmation text and a reminder goes out Tuesday.
What your team gets
- Bookings by stylist with the full service time blocked, processing included
- Colour history on the appointment before the client arrives
- Consultations and strand tests booked ahead of big colour changes
- New clients matched to a stylist by service and price level
- Each booking call's recording and summary on the client card in the portal
Questions
Will it quote a price for colour?
It gives the price or range on your menu for that stylist level, and says the colourist confirms the final price at the consultation. It never invents a number.
Can it tell if hair can go blonde?
No. It books the consultation and strand test, and the colourist decides. It only gathers the history so the stylist is ready.
Does it know which stylists do extensions or curly cuts?
Yes. You tell it who offers what, and it only books each service with stylists who do it.
What about clients who want any stylist, soonest?
It offers the earliest opening for that service across every stylist who does it, and notes their level so the price is clear.
Hear it on your phone
Request a demo call and the agent phones you, set up for hair salons like yours.