Aftercare calls, touch-ups and the next sitting
A few weeks after a sitting, the client hears from the studio. Healing questions get your aftercare, touch-ups are booked, the next sitting on a sleeve goes on the book, and anything that sounds like infection reaches the artist the same minute.
A tattoo a few weeks into healing, a sleeve with sittings left, or a client calling about redness.
Asks how it healed, books touch-ups and next sittings, transfers anything worrying to the artist.
Touch-ups and sittings booked, a healed-photo request, and an artist told about any worry right away.
How it works
- Calls when it should be healed
At the point your artists choose, often around four weeks. A short friendly check, never a sales call.
- Answers from your aftercare
Peeling, itching, what lotion, when to swim. It gives your written aftercare and texts it again if they've lost it.
- Sends worry to the artist
Heat, spreading redness, swelling or discharge goes straight to the artist on a warm transfer. It never diagnoses and tells anyone very unwell to see a doctor or call 911.
- Books the touch-up
Patchy line or a spot that healed light? It books the touch-up your studio offers, at the price your policy sets.
- Books the next sitting
A sleeve or back piece with sittings left gets the next date on the same artist's book.
- Asks for a healed photo
Invites a photo by text for the artist's portfolio, if your studio wants them.
Example call
- AI agentHi Jordan, it's Emma from Black Spruce. It's been about a month since your panther with Marcus. How did it heal?
- CustomerReally good. One bit of the black on the tail looks a little light.
- AI agentThat happens sometimes. Marcus does a free touch-up in the first three months. Would you like that booked with your next sitting, or on its own?
- CustomerWith the next one. We still have the shading on the shoulder.
- AI agentMarcus has April 18th at noon for about four hours, touch-up included. Want it?
- CustomerYes, book it.
- AI agentDone. If you can, text a photo of it healed to this number. Marcus likes seeing them.
After the call: April 18th at noon is on Marcus's book as the shoulder shading plus a tail touch-up. Jordan's healed photo arrived that evening and sits with his client file for Marcus.
What your team gets
- A healed check on every new tattoo, at the time you choose
- Touch-ups booked under your touch-up policy
- Next sittings on sleeves and back pieces kept on the book
- Signs of infection sent to the artist on a warm transfer
- Healed photos collected for portfolios
Questions
What if the client says it's red and hot?
It doesn't say whether it's infected. It puts them through to the artist who did it. If the artist is tattooing, the artist gets an urgent text with what was said, and anyone who sounds seriously unwell is told to see a doctor.
Does every client get a call?
The ones you choose: all new tattoos, only larger pieces, or only clients with sittings left.
Can it answer aftercare questions when people call in?
Yes. Inbound aftercare calls get the same written aftercare, and the same warning signs go to the artist.
Hear it on your phone
Request a demo call and the agent phones you, set up for tattoo and piercing studios like yours.