Floor plans and September 1 suites answered
The leasing agent is on the ninth floor showing a suite and the office phone rings. The caller still hears which floor plans open on their date, the rent you posted, the pet rules and where to park, and leaves with a viewing.
A renter calls about a building, a floor plan or a move-in date.
Checks what opens on their date, answers the building questions, books a viewing.
A viewing on the leasing schedule with the renter's date, household, pets and budget.
How it works
- Starts with the date
When they need to move, which building, and how many bedrooms. Everything after is matched to that date.
- Checks what's opening
Suites coming up on or near their date, by floor plan, with the posted rent and whether it's the corner unit or faces the courtyard.
- Answers the building questions
Pets and how many, which utilities are in the rent, underground parking and the waitlist for it, laundry, storage lockers, the bike room.
- Books a viewing
In person, a self-guided tour with a code, or a video viewing for someone moving from another city or country.
- Texts the visit details
Address, buzzer number, the visitor parking and which entrance the leasing office is at.
- Notes what they told it
Budget, household, pets, move date and anything they asked, so the leasing agent starts where the call ended.
Example call
- CustomerHi, do you have any two-bedrooms at the Riverside building for August first?
- AI agentThere are two opening August first at Riverside Towers. One is a corner suite on the sixth floor at 2,395, and one faces the courtyard on the third at 2,295. Both include heat and water. Who will be living there?
- CustomerMe and my partner, plus a golden retriever.
- AI agentDogs are welcome, one per suite with no size limit at Riverside. Do you need parking?
- CustomerOne spot, yes.
- AI agentUnderground parking is 125 a month and there are spots open now. Would you like to see both suites? I have Wednesday at 6 or Saturday at 10:30.
- CustomerSaturday.
- AI agentBooked. I'll text you the address, buzzer 0100 for the leasing office, and where visitor parking is.
After the call: Saturday 10:30 is on the leasing schedule for both August 1 two-bedrooms, with "couple, golden retriever, one parking spot" noted. The renter has the address and buzzer by text.
What your team gets
- Viewings on the leasing schedule matched to a suite and a move date
- Budget, household and pets noted before the visit
- Self-guided and video viewings booked as well as in-person ones
- Calls by building and floor plan, so you see where demand is
- Every enquiry's recording and summary in the portal
Questions
Can it say which exact suite is open?
Yes. It reads the suites marked available for the caller's date and offers them by floor plan and floor.
Will it hold a suite for someone?
No. A suite is held only when your leasing office confirms it. It tells the caller how holding works at your buildings.
Can it do self-guided tours?
Yes. It books the time and texts the access code your tour system sends for that slot.
What about callers in another country?
It books a video viewing and gives the time in the caller's own time zone as well as yours.
Hear it on your phone
Request a demo call and the agent phones you, set up for apartment leasing like yours.