Renewal calls twelve months before the lease ends
The cheapest lease is the renewal. The agent calls tenants well before expiry, learns what's changing in their business and gets the conversation on the rep's calendar while there's time to keep them.
A lease expiry or renewal option date coming up in the months you choose.
Calls the tenant, asks about their plans, notes any growth or move, books a meeting.
A renewal meeting, the tenant's plans in their words, and an early flag on anyone leaving.
How it works
- Builds the list
Leases ending or with option notice dates in the window you set, often 12 to 18 months out.
- Calls the decision-maker
The owner or office manager on file, with a simple reason: the lease is up next year and the landlord wants to plan with them.
- Asks about their plans
Staying, growing, shrinking, or looking elsewhere. Staff numbers, how the space works, anything they'd change.
- Spots expansion
A tenant who needs more room is matched to any adjoining or upcoming unit you've listed, and the rep is told.
- Books the meeting
With the rep who manages that tenant, at their unit or by video, with a confirmation by text.
- Flags risk early
A tenant who is touring elsewhere goes to the leasing manager the same day, with what they said.
Example call
- AI agentHi Mr. Tran, it's Emma from Westpoint Commercial. Is now an okay time? It's about your lease at Unit 9, which ends next August.
- CustomerRight, I've been thinking about that.
- AI agentWe'd like to plan it with you early. Is the space still working, or has anything changed with the business?
- CustomerWe've hired six people this year. We're tight.
- AI agentThat's good news for you. Unit 10 next door is coming available in the spring. Would you like to talk with Priya about taking both?
- CustomerYes, actually. That could work.
- AI agentI have Wednesday at 11 or Friday at 2 for Priya to come by. ... Friday at 2 it is. I'll text you the confirmation.
After the call: Priya has a Friday 2:00 meeting at Unit 9 with "hired six this year, tight on space, interested in adding Unit 10" in the notes, and the leasing manager sees a likely renewal with expansion.
What your team gets
- Renewal meetings booked months before expiry
- Each tenant's plans and staffing noted for the rep
- Expansion matched to adjoining or upcoming units
- An early flag on tenants who may leave
- A renewal pipeline by property and expiry date
Questions
Will it offer renewal terms?
No. It books the meeting and gathers what the tenant needs. Terms come from your leasing rep.
What if the tenant has an option to renew?
It knows the option notice date from the lease abstract and calls well before it, so the conversation happens in time.
Will it tell a tenant about other units?
Yes, when they need more or less room, it mentions units you've listed as coming available and passes the interest to the rep.
What if they say they're moving?
It thanks them, asks what's driving it, and flags it to your leasing manager the same day.
Hear it on your phone
Request a demo call and the agent phones you, set up for commercial leasing like yours.