Space tours confirmed, then followed up for an offer
Tours fall through when nobody confirms them, and good prospects drift when nobody calls after. The agent does both, so each tour either moves toward an offer to lease or comes back with a clear reason.
A tour tomorrow, or a tour that happened yesterday.
Confirms or moves the tour, then calls after to hear what they thought and book the next step.
Tours that happen, feedback in the prospect's words, and next steps on the rep's calendar.
How it works
- Confirms the day before
The time, the unit, who they're meeting, where to park and which door to use. A yes is marked on the tour.
- Moves it if needed
Can't make it? Two new times right on the call, and the rep's slot opens for someone else.
- Calls after the tour
The next day: what did they think, did the space work, what would need to change.
- Records objections
"The ceiling is too low for racking" or "we need more parking" goes into the note in their words, so the rep can answer it or offer another unit.
- Books the next step
A second visit with their contractor, a call to talk terms, or a meeting to start an offer to lease, on the rep's calendar.
- Lets the rep know
Hot prospects are flagged right away. A clear no is closed out with the reason.
Example call
- AI agentHi Mr. Bouchard, it's Emma from Rivermont Realty. You toured the retail unit at Carrefour Laval Ouest yesterday with Sophie. How did it look to you?
- CustomerThe space is good. The front is a bit narrow for our window displays.
- AI agentThat's helpful. The frontage on that unit is 18 feet. Sophie mentioned a 24 foot unit at the other end of the plaza coming up in the spring. Would you want to see it?
- CustomerYes, and I'd like to talk numbers.
- AI agentI'll book you with Sophie for both. I have Thursday at 10 to see the second unit, then sit down after. Does that work?
- CustomerThursday at 10 is good.
- AI agentDone. I'll text you the details, and Sophie will know you're ready to discuss terms.
After the call: Sophie gets a hot-prospect alert with "18 foot frontage too narrow, wants the 24 foot unit, ready to talk numbers", and a Thursday 10:00 tour and meeting on her calendar.
What your team gets
- Every tour confirmed or moved the day before
- Post-tour feedback in the prospect's own words
- Second tours and term meetings booked on the rep's calendar
- Hot prospects flagged the same day
- Lost prospects closed out with the reason
Questions
Will it push prospects toward an offer?
No. It asks how the tour went and what they need. If they're ready, it books the meeting. If not, it notes when to check back.
Can it suggest other units?
Yes, from your available list and the rep's notes, when the first one doesn't fit.
Call or text for confirmations?
You choose. Many teams text first and call only when there's no reply.
Hear it on your phone
Request a demo call and the agent phones you, set up for commercial leasing like yours.