Water shut-off and garage cleaning notice calls
A notice in the elevator reaches half the building. The garage wash stalls on the cars that weren't moved. Every resident gets a call or text with what's happening, when and what to do, and the office sees who still hasn't heard.
A water shut-off, a garage wash, a fire alarm test or an elevator modernization on the calendar.
Calls or texts every suite, answers questions, records who can't comply.
A list of residents reached, and the ones who still need the office or concierge.
How it works
- Takes the notice
What, when, which floors or stacks, and what residents need to do. Written once by the property manager.
- Reaches every suite
Owners and registered tenants, by call or text as they asked. Absentee owners with tenants are told too.
- Explains in plain words
"The water will be off on the 10th and 11th floors Tuesday from 9 to 1, so fill a jug the night before."
- Answers the questions
Which parking level, where to leave the car, whether the gym is affected, how long it takes.
- Records the problems
A resident away on vacation with a car in P2, someone who needs water for medical equipment. Each goes to the office.
- Reports who heard
Reached, left a message, or couldn't reach, by suite, so concierge knows which doors to knock on.
Example call
- AI agentHi, this is Emma calling for the management office at The Belmont. Is this the owner of suite 1502?
- CustomerYes, this is Tony.
- AI agentHi Tony. The garage is being power washed on Thursday, and level P2 is done from 8 to 4. Your spot, P2-48, needs to be empty by 8. Visitor parking on P1 is open for you that day.
- CustomerI'm away until Friday and my car's down there.
- AI agentThanks for telling me. Is there someone with a key who could move it, or should I ask the office to arrange it?
- CustomerMy neighbour in 1504 has my spare.
- AI agentI'll note that for the office and concierge. I'll text you the details as well.
After the call: The P2 list shows spot 48 with "owner away, spare key with 1504". Concierge arranges the move with 1504 on Wednesday, and the cleaning crew has a clear level on Thursday.
What your team gets
- Every suite reached by call or text, by stack or floor
- Questions answered without lining up at concierge
- Residents who can't comply flagged to the office
- A list of suites still unreached for concierge
- A record of who was told what and when
Questions
Does it replace the posted notice?
No. It calls and texts on top of the notice you post, so the residents who don't read the elevator board still hear.
Can it call only certain floors?
Yes. It calls by floor, stack, parking level or the whole building.
What if a resident is upset about it?
It listens, explains what it can, and passes the concern to the property manager.
Hear it on your phone
Request a demo call and the agent phones you, set up for condo management like yours.