Outbound: the agent calls

Eleventh-month inspections offered to new-build owners

Buyers of new homes have one year to get their deficiency list to the builder, and most forget until it's too late. The agent calls them in month ten and books the inspection that fills their list.

When it starts

A past client's new-build closing date approaching its first anniversary.

What the agent does

Calls with the date their warranty year ends, explains the inspection, books it in time.

What your team gets

Repeat jobs from past clients, booked in your quieter months.

How it works

  1. Finds the owners

    Past clients who bought new, from the closing dates in your bookings, plus new-build buyers realtors refer.

  2. Calls at month ten

    So the inspection and report land before the year-end form is due.

  3. Explains the inspection

    A full look at the house after its first year of settling: drywall cracks, grading, attic insulation, caulking, doors and windows.

  4. Quotes your fee

    From your price list for an eleventh-month inspection, with any past-client price you offer.

  5. Books it in time

    A slot that gets the report to them before the date their list is due to the builder.

  6. Asks for a referral

    Gently, only if the call went well: neighbours on the same street often closed the same month.

Example call

  1. AI agentHi Mr. Okafor, it's Emma from Keystone Inspections. We inspected your new house in Milton before closing last March. Is now an okay time?
  2. CustomerSure, what's up?
  3. AI agentYour first warranty year ends in March. Many owners book an inspection now, so anything that's shown up since gets on the year-end list in time.
  4. CustomerWe have a few cracks over the doorways. Is that the kind of thing?
  5. AI agentThat's exactly the kind of thing Ahmed would note. The eleventh-month inspection is 395 for past clients. I have January 18 or January 25.
  6. CustomerJanuary 18.
  7. AI agentBooked for January 18 at 10. You'll have the report within a day, well before your list is due.

After the call: Ahmed has January 18 at 10 at the Milton house, with "cracks above doorways" and the March warranty date in the notes, and the client has the confirmation and agreement by text.

What your team gets

  • Repeat bookings from past new-build clients
  • Each owner's warranty year date tracked
  • Reports timed to land before the year-end list is due
  • Jobs booked in the slower winter months
  • Referral notes for neighbours on the same street
Set up with you: The team sets up a connection to your inspection software for past clients and closing dates, loads your eleventh-month fee, and sets how far ahead of the anniversary to call.

Questions

Does it tell owners what the builder will fix?

No. It explains the inspection and gets the report to them in time. What the builder covers is between the owner and the builder.

Who does it call?

Past clients whose new home closed about ten months ago, and any new-build owners you add.

Is this a sales call?

It's a reminder of a real date on their own house. If they're not interested, it thanks them and doesn't call again.

Hear it on your phone

Request a demo call and the agent phones you, set up for home inspectors like yours.

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