Outbound: the agent calls

Radon monitor pickups booked and results explained

Short-term radon monitors left behind, or long-term ones forgotten in a basement for months, mean wasted kits and lost results. The agent calls when the window ends and gets every monitor back.

When it starts

A radon test period ending, short-term or 90-day.

What the agent does

Calls to book pickup or drop-off, checks the monitor wasn't moved, tells them when results arrive.

What your team gets

Monitors back on time, and results delivered without a phone chase.

How it works

  1. Knows the window

    From the date the monitor was placed: a short-term test before a sale, or a 90-day test in the winter months.

  2. Calls to book pickup

    Or offers drop-off at your office, if that's how you run it.

  3. Checks the test

    Was the monitor moved, unplugged, or a window left open in the lowest level? Noted for the inspector.

  4. Books the time

    A pickup time that suits the homeowner, routed with the inspector's other jobs nearby.

  5. Tells them about results

    When the lab result is in, a call or text to say the report is ready, with the inspector's notes on what it means.

  6. Books mitigation follow-up

    If the result calls for it and you refer to a mitigation company or retest, it offers the next step you've set.

Example call

  1. AI agentHi Mrs. Kaur, it's Emma from Prairie Home Inspections. Your 90-day radon test in Regina wraps up this Friday. Can I book a time to pick up the monitor?
  2. CustomerOh, I'd forgotten it was there. Yes, please.
  3. AI agentHas it stayed in the same spot in the basement the whole time, and was it ever unplugged?
  4. CustomerSame spot. We did unplug it for an afternoon when we painted.
  5. AI agentThanks, I'll note that for Daniel. I have Saturday at 10 or Monday at 4 for pickup.
  6. CustomerSaturday at 10.
  7. AI agentBooked. Daniel will come Saturday at 10, and I'll call you when the lab results are in.

After the call: Daniel's Saturday route includes the Regina pickup, with "unplugged one afternoon for painting" on the test record. The result call is set for when the lab report arrives.

What your team gets

  • Every radon monitor picked up on time
  • Test interruptions noted for the inspector
  • Pickups routed with nearby jobs
  • Results-ready calls without chasing
Set up with you: The team sets up a connection to your inspection software and radon monitor records, loads your test lengths and pickup rules, and sets how results are delivered.

Questions

Will it explain the radon result?

It tells the client the report is ready and reads the inspector's summary. Questions about what to do go to the inspector.

Can clients drop the monitor off instead?

Yes, if you offer it. It gives your office hours and address.

Does it handle long-term tests?

Yes. It tracks 90-day and longer tests and calls when each one ends.

Hear it on your phone

Request a demo call and the agent phones you, set up for home inspectors like yours.

Get a demo call