Job-site drops confirmed with the site the night before
The boom truck doesn't arrive to a locked gate or a fresh driveway. The site was called the night before, and the driver knows where the load goes.
A delivery to a job site is on tomorrow's schedule, or a truck is running late today.
Calls the site contact to confirm access and the drop, and calls ahead when the truck is behind.
Fewer loads turned back at the gate, and drivers who know where to drop.
How it works
- Builds tomorrow's list
Each afternoon, every job-site load on tomorrow's routes, with the site contact from the order.
- Confirms access
Gate code, whether the road is clear, any load limit on the street, and where the truck can turn around.
- Confirms the drop
Where the load goes, what not to drive on, and whether drywall or sheets go up by boom to the second floor.
- Catches changes
The site isn't ready, the foundation pour moved, or the super wants it Thursday. It moves the load to an open window and tells dispatch.
- Calls when late
If the truck is behind on the day, it calls the site with the new time so the crew isn't standing around.
- Notes it for next time
Gate codes and drop spots stay on the job, so the next delivery to that site has them.
Example call
- AI agentHi, is this Marco? It's Emma from Brookside Building Supply about tomorrow's delivery to the Lakeview Drive site, the lumber package for Hartwell.
- CustomerYeah, that's us.
- AI agentIt's on the boom truck between 7 and 9. Is the gate code still 2280?
- CustomerChanged it. It's 5512 now.
- AI agentGot it, 5512. Where do you want the load?
- CustomerOn the north side of the lot. Don't use the driveway, it was poured yesterday.
- AI agentNorth side, off the driveway. Do you need sheets lifted to the second floor?
- CustomerNo, ground is fine.
- AI agentPerfect. The driver has it all, and I'll call you if he's running behind.
After the call: The driver's ticket shows gate code 5512, "north side, new concrete driveway, no boom lift". The code is saved on the job for the next load.
What your team gets
- Site access, gate codes and drop spots confirmed the night before
- Loads moved when the site isn't ready, before the truck leaves
- Late-truck calls to the site with the new time
- Job notes kept for every delivery to that site
- Fewer loads turned back or dropped in the wrong spot
Questions
Who does it call?
The site contact on the order, usually the super or the builder. You choose.
Can it move a delivery?
Yes, to an open window on the routes. Dispatch is told right away.
What if no one answers?
It leaves a short voicemail and a text, and flags the load for dispatch to check in the morning.
Hear it on your phone
Request a demo call and the agent phones you, set up for hardware and building supply like yours.