Inbound: the customer calls

Competitive team enquiries sent to the director

A parent asking about the comp team wants a real conversation with the person who decides. The agent covers the basics, then puts them through to the team director with a summary.

When it starts

A parent asks about the competitive team, auditions or moving up.

What the agent does

Answers audition dates and commitment from your details, then warm-transfers to the team director.

What your team gets

A director who hears the dancer's age, training and goals before saying hello.

How it works

  1. Hears the question

    Auditions, mini team, moving from recreational to competitive, or a dancer coming from another studio's team.

  2. Answers the basics

    Audition dates, how many hours a week, the competition months, travel weekends and the fees you've published.

  3. Never promises a spot

    Placement, solos and levels are the director's decision. It says so plainly and kindly.

  4. Learns about the dancer

    Age, years of training, styles, and whether they've competed before. Asked like a person, not a form.

  5. Puts them through

    A warm transfer to the team director with a short private summary. If she's teaching, a callback note by text and email.

  6. Books the audition

    When the director asks it to, the dancer is booked into an audition time and the family gets a text with what to bring.

Example call

  1. CustomerHi, my daughter Juliette is eleven and she's been in rec jazz and ballet for four years. She wants to try out for the competitive team.
  2. AI agentThat's exciting. Auditions for next season are June 14, and team dancers train about six hours a week with competitions from February to May. Ms. Kowalski runs the team. Would you like to talk with her?
  3. CustomerYes, please.
  4. AI agentShe's just finishing a class. Can I have your name while I get her?
  5. CustomerMarie-Ève Leblanc.
  6. AI agent(privately, to Ms. Kowalski) Marie-Ève Leblanc, daughter Juliette, eleven, four years of rec jazz and ballet, interested in June auditions. Putting her through now.

After the call: Ms. Kowalski took the call with the summary on screen, booked Juliette into the June 14 audition at 10, and the family got a text with the time and the audition dress code.

What your team gets

  • Comp team enquiries put through to the team director with a summary
  • Callback notes when the director is teaching
  • Audition bookings with what to bring
  • Dancers transferring from other studios noted with their training
  • A list of families interested in next season's team
Set up with you: The team loads your competitive team details, audition dates and the director's hours, and sets up a connection to your family accounts and audition schedule in Jackrabbit or DanceStudio-Pro.

Questions

Will it tell a parent their child will make the team?

No. It explains how auditions work and leaves placement to the team director.

What if the director is away at a competition?

It answers the basics, takes the details and sends a callback note, so the director calls back when she's home.

Can it answer competition travel questions?

From your team schedule: which weekends, which cities, and what families usually book.

Does it handle solos and duets?

It takes the request and passes it to the director, who decides.

Hear it on your phone

Request a demo call and the agent phones you, set up for dance studios like yours.

Get a demo call