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Open RMT time offered to chiropractic patients

An open massage hour at 3:00 is lost income, and three chiropractic patients are coming in that afternoon. The agent offers them the hour right beside their adjustment, and one of them takes it.

When it starts

Open time in the massage therapist's schedule today or this week.

What the agent does

Calls chiro patients booked near that time who've had massage or asked about it, books the first yes.

What your team gets

Fuller RMT days and patients who book massage and adjustment in one trip.

How it works

  1. Spots the open hour

    Unbooked time in the RMT's schedule, or a massage cancellation, today or this week.

  2. Finds the right patients

    Chiropractic patients booked near that time, who've had a massage at the clinic before or asked about one.

  3. Offers it beside the adjustment

    "You're in with Dr. Chen at 2:30. Tanya has a massage open at 3, right after."

  4. Explains the basics

    Thirty, 45 or 60 minutes, the price list, and that many plans cover registered massage therapy separately from chiropractic.

  5. Books the first yes

    The massage goes in, and the RMT sees a note from the chiropractor's file if the patient agrees.

Example call

  1. AI agentHi Sam, it's Emma from Bloor West Chiropractic. You're in with Dr. Chen at 2:30 today. Tanya has a massage open at 3:00, right after. Interested?
  2. CustomerHuh. How long?
  3. AI agentShe has an hour. It's 110 dollars on our price list, and your plan may cover massage separately from your chiropractic visits.
  4. CustomerLet's do it. My back could use it.
  5. AI agentYou're booked with Tanya at 3:00 for an hour. I'll let her know about your lower back. See you at 2:30.

After the call: Tanya's 3:00 hour is filled by a patient already in the building, with "lower back, chiro at 2:30" on her schedule, and the patient makes one trip.

What your team gets

  • Open RMT hours filled from chiropractic patients
  • Massage booked right beside the adjustment
  • Prices read from your price list
  • A note to the RMT on what's bothering the patient
  • Booked hours by therapist, week by week
Set up with you: The team sets up a connection to your Jane, ChiroTouch, Juvonno or ClinicSense schedules for both chiropractors and RMTs, loads your massage price list, and sets which patients may be offered open time.

Questions

Will she call patients who've never had massage?

Only if you choose. Many offices offer it first to patients who've had one or asked.

Can she tell them what their plan covers for massage?

She says many plans cover massage separately. The amount depends on their plan.

Does she book the RMT's other patients too?

Yes. Massage calls go to the RMT's schedule, not the chiropractor's.

Hear it on your phone

Request a demo call and the agent phones you, set up for chiropractors like yours.

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