Frost delays and rain closures called to booked groups
A frost delay at 6 a.m. used to mean a crowd in the pro shop at 7 asking why. Now every booked group gets a call or text with their new tee time, and washed-out rounds are rebooked on the same call.
The superintendent calls a frost delay, cart-path only or a closure.
Calls or texts each booked group in tee-time order with the new time, or rebooks them.
A reshuffled sheet that holds, golfers who arrive on time, and rain checks noted.
How it works
- The shop posts the delay
"Frost delay, first tee off at 8:30, pushing everyone 45 minutes." Or cart-path only, or the course closed.
- Calls in tee-time order
The earliest groups first, so the 6:48 foursome hears before they leave the house.
- Gives the new time
Their pushed tee time from the updated sheet. If it doesn't suit, it offers the nearest open time that day or another day.
- Handles closures
On a closure, it rebooks each group onto an open time this week, or notes a rain check the way your shop handles them.
- Covers cart rules
Cart-path only, or no carts today. Golfers who can't walk the course are offered another day.
- Tells the shop what changed
A list of who confirmed, who moved and who couldn't be reached, before the first group arrives.
Example call
- AI agentGood morning, Mr. Chen, it's Emma from Cedar Glen. Sorry for the early call. We have frost on the greens, so the 7:04 tee time is moving to 7:50. Does that still work?
- Customer7:50. Hm, I have to be back by noon.
- AI agentThat's tight for eighteen. Would nine at 7:50 work, or eighteen on Sunday at 7:20?
- CustomerLet's do Sunday at 7:20.
- AI agentDone. Sunday at 7:20, same three players. I'll text you the confirmation. Have a good morning.
After the call: Mr. Chen's group moves to Sunday at 7:20 on the tee sheet, Saturday's 7:50 slot opens for walk-ups, and the shop's list shows his group as moved, not a no-show.
What your team gets
- Every booked group told about a frost delay before they leave
- New tee times and rebookings on the sheet
- Rain checks noted on closures
- A list for the shop of confirmed, moved and unreached groups
- No crowd at the counter asking why they can't tee off
Questions
How early does it call?
From the time you set, often 6 a.m. on frost mornings. Groups after 10 can get a text instead.
What if a group can't make the new time?
It offers the nearest open time that day or another day and moves them on the sheet.
Does it handle shotgun starts?
Yes. A delayed shotgun is called to the organizer first, and to every player if you want.
Hear it on your phone
Request a demo call and the agent phones you, set up for golf courses like yours.