Inbound: the customer calls

Travel consent letters before the flight

The flight is next Thursday and one parent is staying home. She books the signing for the parent who has to give consent, and gathers the trip details so the letter is ready when they sit down.

When it starts

A parent or grandparent travelling with a child without the other parent along.

What the agent does

Works out who must sign, collects trip and passport details, books before the departure date.

What your team gets

A letter ready to sign, the right parent booked, and the flight date on the appointment.

How it works

  1. Works out who signs

    The parent or parents who are not travelling sign the letter. She makes sure the right person is the one booked.

  2. Gets the trip down

    Destination, departure and return dates, the adult travelling with the children and their relationship to them.

  3. Collects passport details

    Each child's full name, date of birth and passport number, so the letter is drafted before the appointment.

  4. Books before the flight

    The first open slot with days to spare, and earlier if the flight is within the week.

  5. Handles a parent far away

    When the signing parent lives in another city, she books a remote signing where your notary offers it.

  6. Texts the list

    The signing parent's photo ID, the children's passports or copies, and the travelling adult's details.

Example call

  1. CustomerHi, I need a travel consent letter. I'm taking my two kids to Lisbon next week and my husband isn't coming.
  2. AI agentHappy to help. Your husband is the one who signs, since he's staying home. Can he come in with photo ID?
  3. CustomerYes, after work any day.
  4. AI agentGreat. When do you fly out, and when do you come back?
  5. CustomerOut on the 30th, back November 9th.
  6. AI agentThanks. I'll need each child's full name, date of birth and passport number so the letter is ready. Would you like me to text you a form for those?
  7. CustomerYes, that's easier.
  8. AI agentDone. I have Monday at 5:30 for your husband. The letter is 60 dollars. I'll put his name on it, what's his full name?

After the call: The notary has Monday 5:30 booked for the father, the letter is drafted from the children's details sent back by text, and the appointment shows the October 30 flight.

What your team gets

  • Consent letters drafted before the parent arrives
  • The non-travelling parent booked, not the one flying
  • Children's passport details collected by text form
  • Departure dates on every booking, so the rushed ones go first
  • Remote signings booked for parents in another city
Set up with you: The team sets up a connection to your booking calendar and your letter templates, loads your fee for consent letters and the details you need for each child, and agrees how close to a flight she books urgent slots.

Questions

Does she say whether a letter is required?

She books the letter. Whether a border or airline needs it for a given trip is for the family to confirm with them.

What if both parents are travelling with a grandparent?

Then both parents sign. She books them together, or two separate times.

Can the other parent sign in another province?

Yes, by remote signing where your notary offers it, or she tells them to see a notary near them.

Hear it on your phone

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