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Night-before reminders that free up Friday chairs

A no-show on a Friday at 6 is a chair nobody can fill. The night before, every booked client gets a reminder. Anyone who can't make it moves on the spot, and the chair goes back to the bench.

When it starts

A booked cut tomorrow, or a client who hasn't shown ten minutes after his time.

What the agent does

Reminds, takes the yes or the move, and calls a no-show once with a new time.

What your team gets

Fewer empty chairs, and openings back in the walk-in queue early enough to use.

How it works

  1. Reminds the night before

    A text with the barber, time and address. A client who doesn't reply to a peak-hour booking gets a short call.

  2. Moves on the spot

    "Can't do tomorrow" gets two new times with the same barber, and the old slot opens right away.

  3. Frees the chair for walk-ins

    An opened slot goes into the walk-in queue so the barber cuts someone off the bench instead of sitting.

  4. Checks on no-shows

    Ten minutes past his time, a short "still coming?" text. If he's not, a new time, no guilt.

  5. Notes repeat misses

    Clients who miss more than the number you set are flagged for the owner, under your deposit or no-show rules.

Example call

  1. AI agentHey Andre, it's Emma from Sharp Corners. Quick reminder, you're with Dev tomorrow at 6 for a fade. Still good?
  2. CustomerAh, I've got a work thing. Can I do Saturday?
  3. AI agentDev has Saturday at 11:40 or 2:10. Which one?
  4. Customer11:40.
  5. AI agentYou're moved to Saturday at 11:40 with Dev. I'll text you the new time. See you then.

After the call: Andre's cut moves to Saturday 11:40, Dev's Friday 6:00 opens and goes to the walk-in queue, and Dev cuts a walk-in at 6 instead of waiting.

What your team gets

  • Reminders sent the night before every booked cut
  • Moves rebooked with the same barber on the call
  • Opened chairs handed to walk-ins while there's time
  • Repeat no-shows flagged for the owner
  • Show rate by barber, week over week
Set up with you: The team sets up a connection to your shop booking app and walk-in queue, sets when reminders go out and when it calls instead of texting, and writes in your no-show rules.

Questions

Call or text?

Text by default. You can have it call for peak Friday and Saturday spots when there's no reply by a set time.

Will it charge a no-show fee?

It tells the client your rule and notes the miss. Any fee is charged by your shop or your booking app, the way you have it set.

What does a no-show hear?

A short check-in and two new times. Nobody gets a lecture.

Hear it on your phone

Request a demo call and the agent phones you, set up for barbershops like yours.

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