Outbound: the agent calls

Album and wall-art orders after the gallery

Most couples mean to order an album and never do. A friendly call three weeks after the gallery reminds them, gives your album and wall-art prices, and books a design meeting or sends the order link.

When it starts

A gallery delivered a few weeks ago with no album or print order.

What the agent does

Calls the client, gives your product prices, books an album design meeting or texts the order link.

What your team gets

Album and print orders, and design meetings on your calendar.

How it works

  1. Sees who hasn't ordered

    Clients with a delivered gallery and no album or print order after the weeks you choose.

  2. Calls about their photos

    "Has the gallery been fun to go through?" A warm opening about their day.

  3. Gives your products

    Album sizes, parent albums, canvases and framed prints, at the prices on your list.

  4. Books the design meeting

    A studio or video meeting with you to pick the album photos, or the order link by text.

  5. Mentions album credit

    If their package came with album credit, it reminds them how much they have to use.

Example call

  1. AI agentHi Hannah, it's Emma from Maya Lind Photography. Have you been enjoying the gallery?
  2. CustomerWe love it. My mom's cried twice.
  3. AI agentThat's the best review. Your package came with a 400-dollar album credit, and I wanted to make sure you use it. Would you like to design an album with Maya?
  4. CustomerOh, I forgot about that. Yes. Could we also get a smaller one for my mom?
  5. AI agentParent albums start at 190 dollars. Maya has a design meeting Tuesday at 7 by video. Want it?
  6. CustomerTuesday's great.

After the call: Maya has Tuesday's design meeting with "using album credit, wants a parent album for the bride's mom" in the notes. The couple got a text with the meeting link and a reminder to pick their favourites.

What your team gets

  • Album and print orders from galleries already delivered
  • Album credit used before it's forgotten
  • Design meetings booked on your calendar
  • Parent albums and wall art offered at your prices
Set up with you: The team loads your album and print price list, and sets up a connection to your studio and gallery software for delivered galleries, package credits and orders.

Questions

Will it upsell hard?

No. It's one friendly call. If they're happy with digital files, it says that's great and lets them go.

Can it take the order on the call?

It books the design meeting or texts your order link. Payment happens through your normal checkout.

When does it call?

When you set: often three to four weeks after delivery, once the couple has had time to enjoy the photos.

Hear it on your phone

Request a demo call and the agent phones you, set up for photographers like yours.

Get a demo call