Waitlist renters called when a suite opens

How it works

1. Matches the suite to the list

   Building, floor plan, move-in date, pets and parking, against what each waitlisted renter asked for.

2. Calls in your order

   First come first served, or residents asking to transfer first, then the rest. The order you keep is the order it calls.

3. Checks they're still looking

   Many found something else. They're thanked and taken off the list, so it stays real.

4. Gives the details

   The suite, floor, view, date it opens and the posted rent.

5. Books the viewing

   Often while the current resident still lives there, so it books inside the showing windows and notice you set.

6. Moves down the list

   Once the number of viewings you want is booked, the rest hear they're still on the list for the next one.

Example call

1. AI agentHi Marie, it's Emma from Glebe Gardens. You're on our waitlist for a two-bedroom. One's opening October first. Are you still looking?
2. CustomerYes! We'd almost given up.
3. AI agentIt's on the fourth floor facing the park, 2,180 a month with heat and water included. You'd asked about a parking spot, and there's one that comes with it.
4. CustomerThat sounds perfect. When can we see it?
5. AI agentThe resident is still there, so viewings are Tuesday or Thursday at 6. ... Tuesday at 6, done. I'll text you the details.

After the call: Marie is booked for Tuesday 6:00, the current resident gets the viewing notice, two renters who found other places come off the waitlist, and the next three on the list hear they're still in line.

What your team gets

• Suites shown before they're advertised
• Waitlist cleared of renters who moved on
• Viewings booked inside the current resident's notice windows
• Internal transfer requests called first when you choose
• Days vacant per suite, tracked

Questions