What an AI agent does for a travel agency.
Six jobs, from a family's late-night web request about Punta Cana to the cancelled connection in Toronto on the way home. Pick one to see how it works.
Website trip requests called before they book online
A quote request from your site gets a call within minutes, while the family is still at the laptop.
See how it works →02InboundWinter-sun and cruise enquiries booked with the right agent
Callers planning a getaway leave with a consultation and a list of what to have ready.
See how it works →03InboundWedding guests booked into the couple's room block
Guests call to join the wedding block; the agent takes names, room types and deposits.
See how it works →04OutboundFinal payment and passport-name checks before departure
Calls clients before the balance is due, sends the payment link and checks passport names and dates.
See how it works →05OutboundAirline schedule changes called to the client first
When an airline moves a flight, the client hears it from you, with the options and their choice recorded.
See how it works →06InboundTravellers stuck at the airport reach the after-hours agent
A cancelled flight at night gets the traveller to your on-call agent with the booking read out first.
See how it works →One family's winter trip
How the six fit together, from the first web form to the flight home.
- 1Fills in a web form at 10 p.m.Website trip requests called before they book online
- 2Sits down with an agentWinter-sun and cruise enquiries booked with the right agent
- 3Cousin's wedding in the same blockWedding guests booked into the couple's room block
- 4Balance due, passports checkedFinal payment and passport-name checks before departure
- 5Airline moves the flightAirline schedule changes called to the client first
- 6Stuck at Pearson overnightTravellers stuck at the airport reach the after-hours agent
More in transport and logistics
Every business below has its own use cases.
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Request a demo call and the agent phones you, set up for travel agencies like yours.