Incomplete applications chased before the intake fills
Half-finished applications sit in the system while the intake fills. The agent calls each applicant about the exact item that's missing, and many files are complete within the week.
An application missing documents, a fee or an admission test.
Calls with the exact missing item, explains how to send it, books help.
More complete files before the deadline, and a list of applicants who need a person.
How it works
- Reads the file
What's missing: a high school transcript, the application fee, an English test score, a reference, a police check for a placement program.
- Calls with the specifics
"Your application for practical nursing is waiting on your transcript." Not a generic reminder.
- Explains how to fix it
Where to request the transcript, how to upload, where to book the admissions test, what the deadline is.
- Books help
An advisor call or a campus visit for anyone who's stuck.
- Notes what they said
"Ordered the transcript Monday." The file shows when to check again.
- Reports by program
How many files are complete, waiting and stuck, so admissions sees where seats stand.
Example call
- AI agentHi Daniel, it's Emma from Northern Shore College. Your application for the January practical nursing intake is nearly complete. Got a minute?
- CustomerSure. What's missing?
- AI agentWe still need your grade twelve chemistry mark. Your upgrading course shows as in progress. When does it finish?
- CustomerI write the final on the 28th.
- AI agentThat works. Once your mark is posted, you can upload the result in the applicant portal. The deadline is December 6. I'll text you the upload link and the date.
- CustomerGreat, thanks.
After the call: Daniel's file shows "chemistry upgrading final on the 28th, will upload by December 6", with a follow-up call set for December 2 if the mark hasn't arrived.
What your team gets
- Every incomplete file called about its exact missing item
- Upload links and deadlines sent by text
- Applicants who are stuck booked with an advisor
- Follow-up dates on every promise
- A completion report by program and intake
Questions
Will it tell an applicant they'll get in once the file is complete?
No. It explains what's missing and how to send it. Decisions come from admissions.
Can it take the application fee?
It texts your secure payment link, and the file updates once the fee is paid.
Does it call applicants through an outside portal like OCAS?
It calls about what your college needs. Steps on the outside portal are explained, and the applicant completes them there.
Hear it on your phone
Request a demo call and the agent phones you, set up for colleges and career schools like yours.