Two-week check-ins after tox and filler
Two weeks after tox or filler is when clients notice an uneven brow or wonder about the result. The agent calls to check in, books the review your injector offers, and passes any worry straight to the nurse.
Two weeks after a neuromodulator or filler visit, or the interval your injectors set.
Checks in, books a review or touch-up visit, sends concerns to the injector, offers the next visit date.
Happy clients who feel looked after, and any problem caught early by the injector.
How it works
- Builds the list
Each day, clients who had neuromodulators or filler two weeks ago, or at the interval your injectors use.
- Checks in kindly
"How are you finding your results?" Short, warm, about her own visit with her own injector.
- Books the review
An uneven brow or a question about the result gets a review with the same injector, under your touch-up rules.
- Sends worries to the nurse
Anything that sounds like a concern, not a cosmetic question, goes to the nurse on duty, the same way an incoming call would.
- Sets the next visit
Neuromodulators wear off on their own schedule. The agent offers to book her next visit at the interval her injector recommended.
Example call
- AI agentHi Rachel, it's Emma from Lumen Skin Clinic. It's been two weeks since your visit with Sophie. How are you finding your results?
- CustomerMostly great. My left brow sits a little higher than the right, though.
- AI agentThanks for telling me. Sophie likes to see that at a quick review. She has Friday at 12:15 or Monday at 5. Would one work?
- CustomerFriday at 12:15.
- AI agentBooked with Sophie. Would you like me to also book your next visit for about three and a half months out, as Sophie suggested?
- CustomerYes, please.
- AI agentDone. I'll text you both dates now.
After the call: Sophie has a review with Rachel on Friday at 12:15 noted "left brow higher than right", and Rachel's next visit is booked at Sophie's recommended interval.
What your team gets
- Every injectable client checked on at two weeks
- Reviews booked with the same injector under your touch-up rules
- Concerns sent to the nurse on duty
- The next visit booked at the injector's interval
- A list of results feedback by injector for the medical director
Questions
Does it judge the result?
No. It asks how she feels about it and books the injector to look. The injector decides on any touch-up.
Is a touch-up free?
It follows your rule, such as a no-charge review within a set window. Product costs are the injector's to explain.
Can clients skip the call?
Yes. A client who'd rather not be called is noted, and the check-in goes by text or not at all.
Hear it on your phone
Request a demo call and the agent phones you, set up for medical aesthetics like yours.