What an AI agent does for an auto repair shop.

Five jobs that keep the counter off the phone and the bays full, from the first strange noise to the next oil change. Pick one to see the steps and an example call.

01Inbound

Symptoms written up before the car hits the hoist

Noise, light or leak described once, booked into a diagnostic slot with notes the tech can use.

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02Inbound

Night drops and tow-ins checked in for the morning

After-hours callers dropping keys or sending a tow get logged so the car is ready to write up at opening.

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03Outbound

Estimate approvals called out from the work order

When the advisor posts an estimate, the customer gets a call that reads it and records their yes or no.

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04Inbound

"Where's my car?" calls answered from the work order

Status calls get the stage, the parts ETA and pickup time without pulling the writer off the counter.

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05Outbound

Oil changes due by kilometres, booked back

Calls customers whose car is due by their driving pace, and folds in the work they put off last time.

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One driver, one car, a few years

How the five connect for a single customer of your garage.

  1. 1Hears a grinding noiseSymptoms written up before the car hits the hoist
  2. 2Leaves the keys after closeNight drops and tow-ins checked in for the morning
  3. 3"The tech found more"Estimate approvals called out from the work order
  4. 4"Nobody's called me""Where's my car?" calls answered from the work order
  5. 5Due at 120,000 kmOil changes due by kilometres, booked back

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