What an AI agent does for a towing company.

Six jobs that keep the phone answered while your drivers are hooking up on the shoulder, from the 2 a.m. breakdown to the car left too long in the yard. Pick one to see how it works.

01Inbound

Highway breakdowns pinned to the kilometre marker

Every breakdown call answered, with an exact location, vehicle and hookup notes sent to the on-call driver.

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02Inbound

Live-lane and injury callers put straight through to dispatch

A caller in danger hears your safety steps and stays on the line while dispatch takes over.

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03Outbound

Arrival time and driver details called to the stranded caller

Once dispatch assigns a truck, the caller gets the arrival time, the driver's name and any delay.

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04Inbound

Non-running cars and transports quoted and booked

Flatbed moves, dealer transfers and project cars quoted from your rates and booked into quiet hours.

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05Inbound

Impound release calls answered from the yard log

Owners looking for a towed car hear where it is, what it costs to release and what to bring.

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06Outbound

Calls to owners whose cars are piling up yard fees

Owners of cars left in the yard get a calm call with the fees to date and pickup hours, before it gets worse.

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One bad night, one car, the weeks after

How the six connect for a single vehicle your company handles.

  1. 1Dies on Highway 11Highway breakdowns pinned to the kilometre marker
  2. 2Stopped in a live laneLive-lane and injury callers put straight through to dispatch
  3. 3"How long will you be?"Arrival time and driver details called to the stranded caller
  4. 4Moved to a shop laterNon-running cars and transports quoted and booked
  5. 5Plaza lot tow, owner callsImpound release calls answered from the yard log
  6. 6Left sitting in the yardCalls to owners whose cars are piling up yard fees

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