What an AI agent does for a funeral home.

Five kinds of call, from the family phoning at 3 a.m. to the check-in a month after the service. Pick one to see how it works, step by step, with an example call.

01Inbound

First calls after a death, put through to the director

A family reporting a death is met gently, asked only the essentials, and connected to the director on call.

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02Outbound

Arrangement meetings booked with what to bring

Calls the family the morning after to set the arrangement meeting and explain what to bring.

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03Inbound

Visitation, service and flower delivery details

Friends, florists and colleagues get visitation times, the service, livestream and donation details.

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04Outbound

Aftercare check-ins a month after the service

A gentle call to the family weeks later: grief group dates, the remains, the monument and thank-you cards.

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05Inbound

Pre-planning enquiries booked with an advisor

People planning their own funeral get answers and a no-pressure meeting with your pre-planning advisor.

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One family, from the first call onward

How the five fit together for one family, and for the next generation.

  1. 1Mom dies at homeFirst calls after a death, put through to the director
  2. 2Arrangement meeting setArrangement meetings booked with what to bring
  3. 3Friends ask about visitationVisitation, service and flower delivery details
  4. 4A month later, a check-inAftercare check-ins a month after the service
  5. 5A son plans his ownPre-planning enquiries booked with an advisor

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