What an AI agent does for a municipal office.

Six jobs that fill the front counter's phone, from "is it green bin week?" to the water shutoff on Elm Street. Pick one to see how it works, step by step, with an example call.

01Inbound

Garbage and green bin day by street address

Residents hear their own collection day, this week's stream and any holiday shift.

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02Inbound

Property tax and water bill questions by roll number

Instalment dates, balances, pre-authorized payment and new-owner questions, answered from the tax roll.

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03Inbound

Potholes and road hazards logged by exact location

Road and service reports become tickets with a location, and hazards reach the on-call supervisor.

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04Inbound

Deck and shed permit questions, inspections booked

Explains when a project needs a permit, reads application status and books the next inspection.

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05Inbound

Community hall and park pavilion rentals

Checks the date, quotes the rental rate from your fee schedule and books the room.

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06Outbound

Planned water shutoffs called street by street

Calls every household on the affected streets before a water main repair or shutoff.

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One resident, one year in town

How the six fit together for one household from moving in to next spring.

  1. 1"Which week is blue box?"Garbage and green bin day by street address
  2. 2First tax bill arrivesProperty tax and water bill questions by roll number
  3. 3Reports a potholePotholes and road hazards logged by exact location
  4. 4Builds a deckDeck and shed permit questions, inspections booked
  5. 5Rents the hall for a partyCommunity hall and park pavilion rentals
  6. 6Told the water's off TuesdayPlanned water shutoffs called street by street

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