What an AI agent does for an online store.

Six jobs, from "will a medium fit me?" to the call that says the large is back. Pick one to see how it works, step by step, with an example call.

01Inbound

Fit questions answered from your size chart

Shoppers on the fence get real measurements and fit notes before they buy, not after.

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02Inbound

Double charges and checkout errors put through

A shopper charged twice is calmed, checked against the order and put through to payments.

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03Outbound

Undeliverable address calls before the parcel returns

When the carrier flags a bad address, calls the buyer to fix it before it ships back.

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04Inbound

"Tracking hasn't moved" read from the last scan

Shoppers hear the real last scan, what it usually means, and what happens next.

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05Inbound

Size exchanges started and return labels emailed

Explains your return window, starts the exchange and emails the label, while the new size is held.

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06Outbound

Sold-out size waitlists called on restock day

Calls shoppers waiting on a sold-out size the day it's back, before the restock email sells it out.

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One order, from cart to second order

How the six fit together across one shopper's first order with your store.

  1. 1"Will a medium fit?"Fit questions answered from your size chart
  2. 2Card charged twiceDouble charges and checkout errors put through
  3. 3Address bounced by the carrierUndeliverable address calls before the parcel returns
  4. 4"Tracking hasn't moved""Tracking hasn't moved" read from the last scan
  5. 5Sends the medium backSize exchanges started and return labels emailed
  6. 6The large is backSold-out size waitlists called on restock day

More in retail

Every business below has its own use cases.

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