What the agent handles
- Matches enquiries to artists
- Books consultations and sessions
- Explains deposit and age policies
- Answers aftercare questions
- Shares flash day details
Takes tattoo enquiries by style, size and placement, books consultations with the right artist, and answers aftercare, deposit and piercing age questions.
CallerI want a fine-line floral piece on my forearm. Which artist does that style?
CallerMy new tattoo is really red and warm around the edges, should I be worried?
CallerDo you do walk-in piercings? I'm sixteen, does my mom need to come?
Warm transfer: When a client describes signs of infection after a tattoo or piercing, the agent warm-transfers to the artist or piercer, who can advise whether to see a doctor.
Consultations, tattoo sessions and piercings
Tattoo artists can't answer a phone in the middle of a line. Their hands are gloved, the machine is running and the client has been sitting for three hours. Most studios end up with an inbox full of DMs and a phone that rings out, and the person calling to ask who does fine-line florals, or whether a sixteen-year-old can get a piercing, hangs up and messages a different shop.
An AI receptionist from RealVoice picks up instead and does the intake an artist would. It asks style, size, placement, colour or black and grey, and whether it's a cover-up, and callers can text reference images and photos of the area to the studio number, where they're kept with the call in the portal. Then it matches the caller to the artist whose portfolio fits, from the style list you give it, and books a consult or a session where your rules allow. Piercing callers hear your jewellery options, prices, age policy and walk-in piercing hours.
The art stays with the artists. The agent doesn't draw, doesn't price custom work and never promises that an artist will take a design. Deposits are explained from your policy, and the agent texts how to pay rather than taking a card itself. A client describing heat, spreading redness or discharge around a new tattoo or piercing is warm-transferred to the artist or piercer who did it, who can tell them whether to see a doctor.
After the call: Sofia sees the consult with the style, size, placement and black-and-grey note before Wednesday, along with any reference images the caller texts in, and the caller has one text with the time and the studio's piercing age rules. The summary and recording are kept in the RealVoice portal for the studio manager.
Today it books consultations, tattoo sessions and piercings into the RealVoice schedule in the portal by artist, keeps each enquiry's details, recording and texted reference photos there, and texts clients their confirmation and a reminder the day before. If your studio runs Booksy, Square Appointments, Fresha or DaySmart Appointments, the team can set up a connection to it; custom integrations are quoted separately.
One missed call to a tattoo studio can be a multi-session job. A half sleeve might run four sittings at $400 to $600 each, and the person calling about it is often ready to leave a deposit that week. If three enquiries a week ring out while artists are working and one of those callers was planning a larger piece, a year of that is dozens of big projects tattooed at other studios. Enter your hourly rate and typical project size in the missed-call calculator on our homepage.
Yes. You give it each artist's styles, what they won't take on and whether their books are open, and it matches callers to suit. It never promises an artist will accept a design.
It explains your deposit amount, what it holds and when it's non-refundable, then texts the caller how to pay it. It doesn't take card numbers on the phone.
Yes, using your studio's rules, such as which piercings you do for minors and what ID the parent or guardian brings. It doesn't bend them for a caller who pushes.
It doesn't diagnose. It takes what they describe and warm-transfers them to the artist or piercer who did the work. If that person is tattooing, the message reaches them by text and email to call back.
It gives the numbers you choose to share, such as your shop minimum, hourly rate or flash prices. Custom pieces become a consult or a quote request for the artist.
Yes. It answers at any hour, so the person who settles on a piece at midnight can still book a consult or leave a full enquiry for the artist.
Request a free demo call and the agent will phone you, set up as a business like yours.