What an AI agent does for a medical clinic.
Five jobs that take the phone off the two people at reception, from the 8 o'clock rush to the fall flu clinic. Pick one to see how it works, step by step, with an example call.
The 8 a.m. phone rush and same-day sick visits
Every caller at opening gets through, hears walk-in hours and gets a same-day spot.
See how it works →02InboundPrescription renewal requests sent to the doctor's inbox
Renewal calls become a tidy request with drug, dose and pharmacy, not a sticky note.
See how it works →03InboundLab requisition and specialist referral questions
"Do I book the bloodwork?" and "Where's my referral?" answered from the chart.
See how it works →04OutboundCalls to book a visit when the doctor wants to discuss results
Patients the doctor needs to see about results are called and booked, kindly.
See how it works →05OutboundFlu and COVID shot clinic bookings each fall
Patients on the doctor's list are called in October and booked into the flu clinic.
See how it works →One patient through a year at the clinic
How the five fit together for one patient and their family doctor.
- 1Son wakes up with an earacheThe 8 a.m. phone rush and same-day sick visits
- 2Three pills left, renewal sentPrescription renewal requests sent to the doctor's inbox
- 3"Do I book the bloodwork?"Lab requisition and specialist referral questions
- 4Doctor wants to go over resultsCalls to book a visit when the doctor wants to discuss results
- 5Flu shot booked in OctoberFlu and COVID shot clinic bookings each fall
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